preloder

A Tech-Enabled Platform with Unmatched Personal Support.

Robust Engagement Platform

2 to 4 Times to Recover Patient A/R at 2 to 4 Times the Industry Average

Scalable and Customizable Solutions

Technology Agnostic

Reduced Work and Call Burden on Your Staff

Predictive Analytics

U.S. Based Call Center Patient Specialists

Offer Value Added Capabilities

Patient Recovery Solutions

Patient Communications
& Education

Our patient specialists are FDCPA, HIPAA, and Healthcare revenue cycle trained so they can serve and educate your patients as an extension of your internal team.

Print and Electronic Statements

Fully automated and customized statements are branded with your logo, messaging, and designed by our statement experts to clarify patient responsibility.

MobilePay

With our HIPAA-protected and PCI compliant payment messaging platform, patients can receive text reminders when balances are due and make one-click mobile payments.

Patient Billing Portal

White-labeled to serve as an extension of your brand, patients can use the online Patient Billing Portal to make payments, view prior and real-time statements and account details, and link their accounts across practices.

Payment Plans

We work directly with patients to find payment plan options that meet their budget and your guidelines and offer custom messaging on statements and in the Patient Billing Portal.

Insurance Rebilling

We save your staff time and effort by rebilling insurance companies directly with updated insurance information to drive greater recovery for your organization.

Value-Added Services

We offer a myriad of value-added services to free up your team's time, improve patient satisfaction, and drive efficiency in the patient payment process.

Engaged Patients are Happy Patients

Patients who feel empowered and informed about their financial responsibility are more likely to pay and walk away happier from the entire experience—that’s why our team ensures your patients feel cared for beyond their appointments and procedures.

By The Numbers

over

250

medical groups and hospitals we support

over

$1 Billion

in Managed Self-Pay Placements per year

over

1.25M

handled patient calls per year

over

50,000

logged hours of talk time with patients every year

Success Story

Millennia Increased Recovery Rate
From 32% to 53% in Less Than a Year.

Learn how Millennia helped OrthoNY.

Read the Story