Patient Payment Solution | Recover Revenue With Millennia

YOUR SOLUTION FOR OPTIMIZING PATIENT PAYMENT RECOVERY

Millennia Recover

Millennia Recover is our proprietary patient payment software and solution that helps boost patient satisfaction and facility revenue. Our patient engagement technology focuses on educating, informing, and engaging patients to better understand their responsibility, leading to higher payments.

When a patient interacts with you, they expect high-quality service, just as they would with any other business. Our modern and patient-friendly technology allows you to provide cutting-edge solutions to your patients.

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Technology To Drive Convenience, Ease and Scalability

Our integrated patient portal allows patients to make convenient and PCI-compliant, secure payments and access their statements in real-time. Millennia Recover simplifies the post-visit experience for your patient driving patient payment recovery for you.

A few key technologies within Millennia Recover include:

Secure patient self-payment software: Our integrated patient portal allows users to access their statements at all times. The ease of use improves the patient journey, increases engagement and patient payment recovery, and drives revenue.
MobilePay: Our MobilePay solutions allow patients to pay on their phone or wherever they find us most convenient and efficient, which means higher patient engagement, satisfaction, and more revenue for your organization.
Text to pay: Our Text To Pay solution provides real-time SMS communication allowing patients the ability to pay within seconds.
Photo capture bill payments: Our integrated photo capture bill pay allows patients to simply take a picture of their bill with their camera phone and instantly pay.
Real-time chats: Live agents are available when a patient needs them to assist with any questions or to take a payment.
QR-enabled statements: Automated and customized electronic and print statements managed on your behalf with embedded and patient-specific QR codes allowing a quick scan and payment in seconds.

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Our engagement intelligence helps Millennia Recover create a tailored approach for your patients. It also provides you with relevant insights into Millennia’s performance. With Millennia Recover, you’ll get the following with agent quality assurance and the identification of behavioral and engagement trends within your patient population:

Machine learning propensity to pay: We use millions of data points from our patient base with our machine learning technology to create customized approaches to recovering revenue for each patient.
Targeted engagement modeling: Targeted engagement modeling works with our machine learning propensity-to-pay engine. Together, they automate engagement attempts based on the patient’s past behavior and preferences.
Speech AI: Our solution uses artificial intelligence to analyze patient interactions. The analysis helps with agent quality assurance and the identification of trending triggers.
Real-time analytics: Our built-in analytics tool provides insights into patient engagement data and platform performance.
Automated account validation: Our patient payment software validates everyone put into the system to ensure it is in sync with yours as our team engages with your patients.
Robotic process automation: We offer built-in automated processes that help reduce the time your staff is spending on non-clinical, repetitive tasks.

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Millennia Recover offers concierge services for patients who require additional support and help with more complicated issues. And unlike others, we only use experienced agents based in the United States. We never offshore engagement with a patient.

While most payment interactions between provider and patient occur via the digital world, sometimes patients want or need live help. Our agents can solve their complex issues and answer tough questions with compassion. Benefits of our concierge services include:

White-labeled engagement: We align our technology and concierge with your name and brand, aligning our cultures, and ensuring the patient is not confused and is speaking with a trusted partner.
Omnichannel support: We will work with the patient on their preferred method, whether they want calls, texts or emails.
Payment plan management and patient financing: We will manage any new or existing payment plans to help balance your and your patients’ needs. Our team helps find common ground and affordable payment paths.
Financial counseling: Our staff will help your patients understand their rights and responsibilities. We’ll also help them learn their options for repayment. These efforts foster collaboration.
Escalation and research teams: Our staff looks into any issues and finds resolutions so that we don’t have to send any problems to you.

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Patient Engagement Technology

Engagement Intelligence

Personal Concierge

Our integrated patient portal allows patients to make convenient and PCI-compliant, secure payments and access their statements in real-time. Millennia Recover simplifies the post-visit experience for your patient driving patient payment recovery for you.

A few key technologies within Millennia Recover include:

Secure patient self-payment software: Our integrated patient portal allows users to access their statements at all times. The ease of use improves the patient journey, increases engagement and patient payment recovery, and drives revenue.
MobilePay: Our MobilePay solutions allow patients to pay on their phone or wherever they find us most convenient and efficient, which means higher patient engagement, satisfaction, and more revenue for your organization.
Text to pay: Our Text To Pay solution provides real-time SMS communication allowing patients the ability to pay within seconds.
Photo capture bill payments: Our integrated photo capture bill pay allows patients to simply take a picture of their bill with their camera phone and instantly pay.
Real-time chats: Live agents are available when a patient needs them to assist with any questions or to take a payment.
QR-enabled statements: Automated and customized electronic and print statements managed on your behalf with embedded and patient-specific QR codes allowing a quick scan and payment in seconds.

REQUEST A CONSULTATION

Our engagement intelligence helps Millennia Recover create a tailored approach for your patients. It also provides you with relevant insights into Millennia’s performance. With Millennia Recover, you’ll get the following with agent quality assurance and the identification of behavioral and engagement trends within your patient population:

Machine learning propensity to pay: We use millions of data points from our patient base with our machine learning technology to create customized approaches to recovering revenue for each patient.
Targeted engagement modeling: Targeted engagement modeling works with our machine learning propensity-to-pay engine. Together, they automate engagement attempts based on the patient’s past behavior and preferences.
Speech AI: Our solution uses artificial intelligence to analyze patient interactions. The analysis helps with agent quality assurance and the identification of trending triggers.
Real-time analytics: Our built-in analytics tool provides insights into patient engagement data and platform performance.
Automated account validation: Our patient payment software validates everyone put into the system to ensure it is in sync with yours as our team engages with your patients.
Robotic process automation: We offer built-in automated processes that help reduce the time your staff is spending on non-clinical, repetitive tasks.

REQUEST A CONSULTATION

Millennia Recover offers concierge services for patients who require additional support and help with more complicated issues. And unlike others, we only use experienced agents based in the United States. We never offshore engagement with a patient.

While most payment interactions between provider and patient occur via the digital world, sometimes patients want or need live help. Our agents can solve their complex issues and answer tough questions with compassion. Benefits of our concierge services include:

White-labeled engagement: We align our technology and concierge with your name and brand, aligning our cultures, and ensuring the patient is not confused and is speaking with a trusted partner.
Omnichannel support: We will work with the patient on their preferred method, whether they want calls, texts or emails.
Payment plan management and patient financing: We will manage any new or existing payment plans to help balance your and your patients’ needs. Our team helps find common ground and affordable payment paths.
Financial counseling: Our staff will help your patients understand their rights and responsibilities. We’ll also help them learn their options for repayment. These efforts foster collaboration.
Escalation and research teams: Our staff looks into any issues and finds resolutions so that we don’t have to send any problems to you.

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Millennia Patient Payment Solution

Find out How Much More Patient Revenue We Can Collect

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Learn More About Features of Millennia Recover

Patient Post-Visit Solutions

Engagement Intelligence

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Digital Payment Solutions

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Integrated Patient Portal

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Digital Patient Engagament

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WE GET IT — SOMETIMES YOU NEED A CLOSER LOOK

See Why Millennia Recover is the Best Patient Payment Recovery Software

If you need post-visit patient online payments software, choose Millennia Recover. Our solution can help you see over 98% patient satisfaction while increasing payments by up to 210%.

Schedule a consultation for Millennia Recover today to see how with us, now everything’s complete℠

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How We've Helped Other Healthcare Organizations

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