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Now everything’s completeSM

Millennia takes care of the other side of health care, so non-clinical issues don’t take away from your patient experience and revenue.

In a world where there’s still too much unfinished business that frustrates providers and undermines the patient experience, someone had to come up with a better way to get everything completed – from scheduling the first appointment to settling the final payment.

That’s what Millennia has done. Since our inception, we have been 100% focused on patient engagement, making it easier for millions of patients to understand and pay their bills. But, as we engaged with patients after they received their bill, we often saw unfinished business causing havoc for these patients and providers, even back to when the patient first scheduled their appointment.

To truly create a fully unified and patient-centric experience, we expanded our technology to streamline the non-clinical patient experience from beginning to end. Today, we have everything you need to improve patient and staff satisfaction – and your cash flow.

We finish your unfinished business.

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Bill more than $3 billion via statements annually



Handle over $400 million in payments every year



Serve 1,700+ facilities across 43 different states



Help providers recover 2–4 times the national average inpatient payments



Enable a 98% patient satisfaction rate

Meet Millennia

Our Leadership Team


Tom Ormondroyd

Chief Executive Officer


Josh Berman

Chief Operating Officer


Missy Lane

Senior VP, Client Success


Scott Kahler

Vice President IT


Bob Zurek

Chief Technology Officer


Ankit Sharma

Chief Data and Analytics Officer


Dave Dyell

Chief Strategy Officer


Eric Ingram

Chief Financial Officer


Kevin Hidenfelter

Executive VP, Sales

Corporate Culture

See It Through. All The Way. Every Time.

At Millennia, we never do anything halfway. We never leave a request unanswered or a project undone. We finish what we start. And we do it together. If something is too much for one of us to handle alone, someone else steps in to help them cross the finish line. We look out for our clients. We look out for each other. Our employees complete us! And we work hard to see our commitments through to completion.

Client Engagement

Your People are Our People

We’re here to relieve stress from your front desk staff and billing department, so your patients’ non-clinical experience matches the excellence of your clinical experience.

We offer US-based specialists serving patients across extended business hours. We NEVER offshore patient engagement or experience.

We operate as an extension of your brand and culture.

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We successfully engage 93% of your patients.

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Patient Community

Improving Patient Satisfaction and Loyalty

Many patients love the clinical care they receive but are frustrated and confused by their non-clinical experience. You see this in missed appointments, incomplete patient information, increased denials, late or missed payments, and less-than-stellar reviews of your facility.

Millennia is dedicated to supporting better relationships between patients and their providers. When you engage patients early, often, and informatively, they’re more likely to trust their healthcare providers, walk away satisfied, and continue investing in their health. Plus, we help find relief through payment options that best fit their lifestyles and budgets.

Here’s what some of our clients’ patients are saying:

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Happy Senior Male Patient Talking To Female Doctor

See How Millennia Completes the Non-Clinical Side of Healthcare