Northwestern Medical Center
orthwestern Medical Center (NMC) in St. Albans, Vermont, is a vibrant community hospital that prides itself on bringing a broad range of expertise, award-winning care, and high-tech medical equipment to
ADVANCED PATIENT REVENUE CYCLE
Perfecting Patient Payments with Millennia
Enhanced Patient Revenue. Seamless Integration.Unmatched Patient Experience. A data-driven approach to healthcare financial performance.
Patient financial responsibility is increasing.
Simplify patient revenue cycle processes to boost revenue.
Consumerism in healthcare is rising.
Offering multiple payment options improves your revenue and your patients’ experience.
Healthcare staffing can be challenging.
Reduce administrative burden by outsourcing patient payment collections.
Innovation
THE MILLENNIA DIFFERENCE
Millennia Perfects the Patient Payment Experience
The Millennia Patient Payment Solution helps healthcare providers exceed financial goals and delight patients with a patient-centric set of technologies and concierge capabilities designed to educate, inform, and engage patients.
- Better Patient Experience via personalized digital engagement
- Increased Patient Revenue through specialized technology
- Reduced Operating Expenses by optimizing staffing support
- Simplified patient payments with fewer vendors and less administrative work
- Continuous innovation powered by 1B+ patient interactions
PATIENT PAYMENTS
Millennia Patient Payment Solution
Providers face declining patient revenue collection as patients take on a growing share of their healthcare costs. Millennia offers a unified, patient-centered solution that enables healthcare providers to manage the payment side of the patient experience more efficiently.
Our Patient-Focused Technology and Services:
- Help patients understand what they owe and offer multiple payment options
- Give providers a user-friendly way to increase patient payments with our patient payment technology
- Provide analytics and reporting on patient revenue cycle performance and results
COMPREHENSIVE SOLUTION
Patient Payment Platform
Millennia is a patient payment platform that works with or without your existing EHR. It offers an easy, anytime-access payment portal to improve the patient journey, boost engagement, and drive revenue. Using AI and machine learning, it personalizes communication based on patient behavior to increase payments and satisfaction.
- Omnichannel access – Patients choose email, text, or mail for statements and reminders.
- Custom branding – White-labeled with your logo and name for a consistent, trusted experience.
- Automated reminders – Electronic and print statements with follow-ups, reducing staff workload.
- Real-time insights – Dashboards track payments, response rates, and trends.
- Mobile-responsive design – Adapts to any screen size for easy access on any device.
SELF-SERVICE PORTAL
Patient Self-Pay Solution
Millennia helps providers increase self-pay revenue by on average, and we can do the same for you. Patients benefit from multiple digital payment solutions and can receive support wheneeded with Millennia’s patient support agents. Plus, patients can easily pay their bills without creating or remembering a login, reducing barriers to payment and improving completion rates.
- Mobile pay – Pay from phones for convenience and satisfaction
- Text-to-pay – SMS with secure links for fast payment.
- QR-enabled statements – Scan QR code on printed or digital statements for secure access.
- Saved cards – PCI-compliant saved cards allow one-click approval, no need to re-enter card info.
- Insurance capture & verification – Patients upload insurance card photos via secure link; system verifies via API and shares with your team.
AREAS WE SUPPORT
Learn How Millennia Can Help Healthcare Providers
Physicians
We support mid to large-sized physician practices, medical groups & outpatient facilities across a range of specialties — including urgent care centers, diagnostic labs and other.
Hospitals
We serve hospitals of all sizes, including academic medical centers, community & critical access hospitals, and multi-facility health systems.
Healthcare Portfolio Companies
Millennia works closely with our private equity partners to ensure a smooth transition to our patient payment solution. We also actively support…
Partnerships
We partner with leading healthcare technology platforms & software vendors to embed our patient engagement ecosystem directly into existing provider workflows…
The Proof is in the Results
The Proof is in the Results
Learn How The Millennia Patient Payment Solution Can Help Healthcare Providers Just Like You
In payments handled every year
$
0
M+
Facilities served across 43 states
0
+
The national recovery average
0
-4x
Patient satisfaction rate
0
%
To truly create a fully unified and patient-centric experience, we expanded our patient payment technology to streamline the patient payment experience. Today, we have everything you need to improve patient and staff satisfaction – and your cash flow.
THE MILLENNIA DIFFERENCE
We Are an Extension of Your Team
The Millennia Patient Payment Solution is a perfect complement to your existing revenue cycle team and processes.
- Our solution is white-labeled we use your logo, scripts, workflows, rules, and standards to build upon your brand and patient loyalty.
- Our platform is EMR agnostic and is designed to provide additional features, functionality, and options that allow patients to make payments how they want, when they want, using the technology they prefer.
- Dedicated Customer Success Managers – ensure the smooth implementation and ongoing performance of our platform to ensure we are meeting your needs and providing the best possible patient experience.
Success Stories
See What Millennia Has Done for Others
St. Clair Hospital
One of Pennsylvania’s leading healthcare providers, St. Clair Hospital, is a highly honored, independent medical center that provides advanced, high quality healthcare to the residents of the
Mailing Address
PO Box 1870 in Cary, NC 27512
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WE GET IT — SOMETIMES YOU NEED A CLOSER LOOK
Learn how Millennia can benefit your patients & your organization
Trust Millennia to elevate patient self-pay and communication. Our payment technology and service lower collection costs and boost revenue. Schedule a risk-free consultation today!