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01 Benefits Of Using Two Way Text Messaging With Your Patients

Benefits of Using Two-Way Text Messaging With Your Patients

Digital solutions help healthcare facilities build more positive patient experiences. Technology can boost engagement, accessibility and satisfaction with healthcare providers. The more satisfied patients feel, the more you can boost retention rates and revenue. One way to connect digitally with your patients is with two-way text messaging. Texting simplifies communication and allows clients to access conversations from any location. Healthcare staff can connect more closely with patients and provide helpful resources and reminders.  6 Benefits of Texting in Healthcare Implementing SMS for healthcare can simplify communication

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Utilizing Technology to Boost Patient Engagement Post-Pandemic

A word from Kevin Hidenfelter: Executive Vice President of Sales and Marketing Coming from a family of healthcare professionals, from doctors to nurses, counselors, and educators, drove my passion toward a career in healthcare. I am now a resident of North Carolina and live in a town called Wake Forest, which is on the north side of the triangle. I have been married for 25 years and have two wonderful children, one who just finished his first year of college and one who is now

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Cyber Insurance: What You Should Know

As cyberattacks increase in severity and frequency, businesses need to develop comprehensive security plans. Cybercriminals target sensitive online data and cost companies millions of dollars in reparations. Malicious attackers often target the healthcare industry due to its extensive amounts of confidential data. Attackers try to steal patients’ Social Security numbers, billing information, test results and countless other sensitive data types. To combat this growing issue, healthcare organizations must adopt thorough cybersecurity strategies. One way to protect yourself from financial losses from cyberattacks is with cyber

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8 Strategies for Increasing Medical Billing Efficiency

The medical billing process can be a hassle for health care organizations and patients, but it doesn’t have to be. Learn how to streamline your medical billing process so patients pay their bills on time and your practice operates efficiently.  Medical Billing Tips and Tricks Improve medical billing efficiency with these suggestions: 1. Establish a Clear Collections Process A structured collections process is the foundation of a provider’s financial stability. With clear-cut steps to follow, office staff will know how to present claims, and patients

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The Importance of Healthcare Cost Transparency With Patients

Patients have to navigate a variety of costs related to healthcare. Whether they’re managing insurance fees, paying for lab tests or any out-of-pocket spending, patients are responsible for meeting many expenses. However, treatment costs can often be complicated, making it challenging for patients to understand their financial responsibilities. Paying for healthcare can seem even more difficult for patients with limited or no insurance coverage. Healthcare providers need to offer detailed and informative explanations for prices. The better patients understand financial obligations, the more likely they

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Millennia Appoints Scott Sanner as Chief Executive Officer

CARY, NC — April 27, 2023 – Millennia (the “Company”), a leader in patient payment solutions for hospitals, health systems, and medical groups, today announced it has appointed Scott Sanner as CEO and a member of the board of directors. Sanner is a senior executive with nearly 30 years of experience in key roles leading healthcare technology companies. He succeeds Tom Ormondroyd, who has been an invaluable and dedicated leader for Millennia over the last four years. Sanner brings extensive experience with both healthcare technology

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How to Manage an Increased Volume of Medical Billing Inquiries

Having a strategy for billing and collections procedures in a medical practice is crucial. The right strategies maintain steady revenue cycles and help patients stay engaged with their payments. However, various health care challenges can detract from billing efficiency. Errors result in more patient inquiries, which can be challenging to manage. You can use many strategies to enhance your billing processes and reduce patient inquiries. Read on to learn more about managing medical billing inquiries and how Millennia can help. Medical Billing Challenges That Practices

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How Self-Service Options Enhance Patient Experience

Digital solutions continue to transform the healthcare industry. These tools boost efficiency, enhance patient experiences and improve access to care.  Examples of transformative digital solutions include self-service patient options. These options give patients more control over many aspects of healthcare, from scheduling appointments to inputting feedback. How Do Patient Self-Service Options Work in Healthcare? Self-service options create more convenient and flexible experiences for patients. The digital solutions allow patients to manage appointments, prescriptions and communication with providers. Instead of waiting to manage these aspects in

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Millennia Opens Headquarters in Cary, North Carolina

Millennia opens brand new headquarters in Cary, North Carolina CARY, NC, February 23, 2023 — Millennia (the “Company”), a leader in patient payment and patient engagement for hospitals, health systems, and medical groups, is excited to announce the grand opening of its new corporate headquarters in Cary, North Carolina, just outside of Research Triangle Park (RTP). Millennia’s Class A office space within the 170,000-square-foot building offers Millennia colleagues and their clients a modern and open space designed to optimize collaboration, develop new patient engagement technologies and

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Guide to Boosting Your Medical Practice’s Cash Flow

Medical payment collection can be a sore point for many organizations that struggle to improve revenue and avoid late or missed payments while keeping patients happy and meeting their needs. Neglecting to implement a robust patient collection process can leave your medical practice’s finances in the red. In this post, we will discuss how to improve patient collections and increase cash flow in your healthcare facility.  8 Ways to Boost Your Medical Practice’sCash Flow If you’re wondering how a healthcare organization can improve cash flow,

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