Patient Access & Recovery Solution for Hospitals

Patient Access and Recover Solutions for Hospitals

Millennia’s patient access and payment solutions deliver the features that hospitals and health facilities need to engage with patients, improve the patient journey and drive revenue. Our purpose-built solutions feature a range of functions to deliver ease across various processes in hospitals and health systems.

Millennia offers hospitals and health systems a unified patient solution called Millennia Complete that offers full capabilities in both patient access and patient payment. Millennia Complete builds digital engagement, improves the patient journey and increases revenue for hospitals.

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Hospitals and Health Systems We Support

Millennia provides patient access and revenue recovery solutions to a variety of hospitals and care facilities, such as:

Academic: The care that academic hospitals offer has grown in demand in recent years. While you focus on treatments for your patients, let us handle your non-clinical needs, like patient intake and making payments.
Community and critical access: Community hospitals are often the only medical care facility in small towns and rural areas. Let us help you serve your patients with payment collection and patient intake.
Pediatric: Pediatric hospitals must balance supporting families in challenging times while meeting their medical needs. Millennia supports pediatric organizations with non-clinical tools for registration, collection and more.
Other hospitals and health systems: Besides these sectors, Millennia works with other types of hospitals and health systems with our all-in-one solutions. We can help make your healthcare organization more efficient through digital registration, billing and analytics tools.

Our Patient Access & Revenue Recovery Solutions for Hospitals

Millennia Complete combines our two comprehensive solutions: Millennia Access and Millennia Recover. Millennia Access focuses on the pre-payment side, including patient engagement leading up to the appointment, while Millennia Recover centralizes on payment recovery and patient satisfaction. While you can get both of these solutions individually, more power comes from using them together as an effortless, unified, patient-centric approach that helps you improve the patient experience while increasing patient payments.

Patient Engagement Intelligence: We use state-of-the-art analytics and systems to improve patient engagement — and your practice’s overall performance and revenue.
Integrated Patient Portal: Our web-based patient self-pay portal includes numerous tools for improving the patient journey, increasing engagement and driving revenue.
Mobile Payments: Our patient mobile pay solution supports efficient and convenient options — increasing your potential to receive payment, boosting patient engagement and creating a better patient journey.
Speech A.I.: Speech AI analyzes patient interactions to provide you with insights into patient satisfaction in the form of a report card to automate quality assurance auditing.

MILLENNIA COMPLETE

Millennia Access is our digital patient access solution for providers, streamlining the pre-arrival and arrival processes. The program digitizes the intake and engagement processes, alleviating your front-desk tasks. Millennia Access not only offers the pre-arrival and arrival tools in Millennia Complete but also offers these tools for providers:

Patient Intake: A single interface with all the tools you need for more efficient check-ins and streamlined workflows.
Insurance Eligibility: Your solution for managing front-end workflows across the pre-arrival and arrival stages of the patient journey including insurance eligibility and claim processing.
Digital forms and questionnaires: The days of handing your patient a clipboard of forms to fill out in the waiting room are over. With Millennia Access, patients can complete these forms digitally through a secure platform.
Virtual check-in: Patients can check into their appointment from their phones. Making this step independent frees up front-desk staff for other essential tasks, like completing paperwork and answering patient questions.

MILLENNIA ACCESS

Millennia Recover is a patient self-pay payment solution. We educate patients about their bills and provide straightforward payment options to increase your bottom line. Millennia Recover not only offers the post-visit tools in Millennia Complete but also includes:

Online payment portal: Patients can pay their bills 24/7 in an easy-to-use online portal.
Real-time chat service: If patients have a question about their bill, live agents are on standby to provide helpful information.
QR-enabled statements: The QR codes on statements allow patients to quickly scan and pay outstanding balances.
Performance analytics: Within the Patient Engagement Intelligence, Recover has built-in analytics for platform performance so you can see your hospital’s revenue and patient engagement.
Text to Pay: As a component of Mobile Pay technology, patients can elect to receive an SMS link that transfers them to the portal for quick, easy payments.
Machine Learning Propensity to Pay and Targeted Engagement Modeling: Within the Patient Engagement Intelligence, we are able to gauge a patient’s propensity to pay and how each patient prefers to engage so we can deliver a more relevant experience, which ultimately leads to more revenue recovered.

MILLENNIA RECOVER

Why Choose Millennia Patient Access and Recovery Solutions
for Hospitals?

Now Everything’s Complete when you equip your organization with Millennia as your healthcare payment processing company. We take care of the non-clinical tasks in your hospital, so your team has more time to perform excellent patient care.

Millennia is the trusted name in healthcare technology because we:

Bill nearly $4 billion in statements annually
Handle over $400 million in payments yearly
Serve more than 1,700 facilities in 43 states

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Learn how Millennia can benefit your patients & your organization

Millennia develops patient access solutions and revenue recovery solutions for hospitals and health systems. Whether your facility needs pre-arrival solutions or a solution for recovering revenue, we have you covered. With our end-to-end solution, you can improve payment engagement while increasing your revenue.

Choose Millennia for digital patient access and recover solutions. Schedule a consultation to learn how our technology can benefit your practice.