Millennia Blog

Millennia opens brand new headquarters in Cary, North Carolina CARY, NC, February 23, 2023 — Millennia (the “Company”), a leader in patient payment and patient engagement for hospitals, health systems, and medical groups, is excited to announce the grand opening of its new corporate headquarters in Cary, North Carolina, just outside of Research Triangle Park (RTP). Millennia’s Class A office space within the 170,000-square-foot building offers Millennia employees and their clients a modern and open space designed to optimize collaboration, develop new patient engagement technologies and

Medical payment collection can be a sore point for many organizations that struggle to improve revenue and avoid late or missed payments while keeping patients happy and meeting their needs. Neglecting to implement a robust patient collection process can leave your medical practice’s finances in the red. In this post, we will discuss how to improve patient collections and increase cash flow in your healthcare facility.  8 Ways to Boost Your Medical Practice’sCash Flow If you’re wondering how a healthcare organization can improve cash flow,

Healthcare organizations continually face security threats and data breaches from various digital avenues that can put patient safety, health and privacy at risk. These threats are becoming more prevalent with the rising reliance on technology, including smartphones, tablets, apps, digital medical records and smart medical equipment. Because so many day-to-day aspects of healthcare depend on software, it is critical that facilities know how common these attacks are and how their insecure systems may be contributing to the issue. We’ll analyze how to maintain healthcare cybersecurity as well

HIPAA-compliant texting is a complicated topic in healthcare. On one hand, texting patients without their consent or mishandling personal medical information can lead to consequences for you and your healthcare facility. Without the right security and access control in place, an employee’s honest mistake can turn into a severe penalty.  On the other hand, there are ways to implement convenient text messaging solutions that align with HIPAA regulations and keep you compliant. By using a unified healthcare platform that helps you stay compliant with HIPAA,

Positive patient encounters can improve retention rates and boost your facility’s success overall. One notable way to improve patient experience is with healthcare technology. These digital solutions can transform existing processes, allowing for more efficiency and accessibility.  Learn more about the benefits of healthcare technology and how it can help improve your patient experience. The Importance of Patient Experience in Healthcare Delivering a positive patient experience should be a central goal for all healthcare facilities. And this experience goes beyond clinical care — it consists

Research shows outsourcing in hospitals and health care organizations is gaining traction. Globally, analysts predict a compound annual growth rate (CAGR) of 15.8% between 2021 and 2022, from just over $281 billion to almost $326 billion. By 2026, experts forecast a CAGR of 12.8%, reaching a value of $526.86 billion. A third-party Black Book Market Research LLC survey offers insights into why the market is growing. Key Results of the Black Book Survey Black Book surveyed 3,444 health care clients benefitting from outsourced services over seven months. Some

Managing payments is crucial for both providers and patients. Patients are responsible for keeping track of expenses and meeting deadlines for services. Healthcare providers use a wide range of payment methods to allow patients to stay on track and successfully pay for their treatment and services. One way to streamline payment procedures is with card on file payments. These systems can store a patient’s payment information so providers can use the details again later. A credit card on file policy for medical offices can increase efficiency

Your healthcare organization’s culture impacts how you approach your work and patient interactions. This shared collection of beliefs and practices can influence patient and employee well-being. By creating a positive environment, you can boost patient satisfaction and earn more revenue over time.  Learn how to improve organizational culture and how Millennia can help. What Is Organizational Culture and Why Does It Matter? Organizational culture is the shared collection of beliefs, values and behaviors that define an organization. For healthcare organizations, the culture impacts the way

Healthcare organizations need to accelerate their revenue cycle management (RCM) to be successful. They can do this by leveraging the proper healthcare technology. With effective RCM, your healthcare organization can offer services that protect your patients’ well-being and health.  RCM technology requires healthcare leaders to work together and communicate well to maintain peak conditions throughout the revenue cycle. Poor performance in RCM can lead to lost revenue, which is why improving and accelerating RCM is crucial. RCM begins when one of your patients schedules an