Skip to content

Millennia Blog

How to Encourage User Adoption of Mobile Payment Options

As mobile payment options continue to gain prominence, businesses and organizations across various industries — especially healthcare — are seeking ways to encourage user adoption of these convenient and secure digital payments. While the benefits of mobile payments are evident, some users may still be hesitant to embrace them fully.  Below, we explore healthcare payer digital transformation, challenges of user adoption and benefits of mobile payments. By understanding the barriers to adoption and employing a proven healthcare digital strategy, you can drive increased usage of mobile payments,

Read More »

4 Tips for Maximizing Efficiency With Your Healthcare Staff

Facilities can use a variety of measures to improve efficiencies in your work environment. Many techniques can relieve burnout and allow workers to focus more closely on their job responsibilities. These are a few ideas for improving medical office efficiency:  1. Prioritize Training and Development Your facility should emphasize proper training techniques for new and existing employees. In addition to initial training periods, provide regular refresher sessions on your center’s procedures. Ongoing development opportunities allow workers to recall important job components. They also give employees

Read More »

Maximize Efficiency With Your Healthcare Staff

It’s crucial to maintain productivity for your healthcare center’s success — following best practices for staffing by hiring workers who support your facility’s mission is key. Efficient employees can provide top-quality services for patients and address all necessary responsibilities. However, the efficiency of healthcare often faces challenges. Many obstacles prevent facilities from functioning at their best, from needing more staff to daily workplace challenges.  Luckily, many strategies and digital solutions can help you resolve these challenges. Learn more about improving efficiency in healthcare. It Is

Read More »

Benefits of Using Two-Way Text Messaging With Your Patients

Digital solutions help healthcare facilities build more positive patient experiences. Technology can boost engagement, accessibility and satisfaction with healthcare providers. The more satisfied patients feel, the more you can boost retention rates and revenue. One way to connect digitally with your patients is with two-way text messaging. Texting simplifies communication and allows clients to access conversations from any location. Healthcare staff can connect more closely with patients and provide helpful resources and reminders.  6 Benefits of Texting in Healthcare Implementing SMS for healthcare can simplify communication

Read More »

Utilizing Technology to Boost Patient Engagement Post-Pandemic

A word from Kevin Hidenfelter: Executive Vice President of Sales and Marketing Coming from a family of healthcare professionals, from doctors to nurses, counselors, and educators, drove my passion toward a career in healthcare. I am now a resident of North Carolina and live in a town called Wake Forest, which is on the north side of the triangle. I have been married for 25 years and have two wonderful children, one who just finished his first year of college and one who is now

Read More »

Cyber Insurance: What You Should Know

As cyberattacks increase in severity and frequency, businesses need to develop comprehensive security plans. Cybercriminals target sensitive online data and cost companies millions of dollars in reparations. Malicious attackers often target the healthcare industry due to its extensive amounts of confidential data. Attackers try to steal patients’ Social Security numbers, billing information, test results and countless other sensitive data types. To combat this growing issue, healthcare organizations must adopt thorough cybersecurity strategies. One way to protect yourself from financial losses from cyberattacks is with cyber

Read More »

8 Strategies for Increasing Medical Billing Efficiency

The medical billing process can be a hassle for health care organizations and patients, but it doesn’t have to be. Learn how to streamline your medical billing process so patients pay their bills on time and your practice operates efficiently.  Medical Billing Tips and Tricks Improve medical billing efficiency with these suggestions: 1. Establish a Clear Collections Process A structured collections process is the foundation of a provider’s financial stability. With clear-cut steps to follow, office staff will know how to present claims, and patients

Read More »

The Importance of Healthcare Cost Transparency With Patients

Patients have to navigate a variety of costs related to healthcare. Whether they’re managing insurance fees, paying for lab tests or any out-of-pocket spending, patients are responsible for meeting many expenses. However, treatment costs can often be complicated, making it challenging for patients to understand their financial responsibilities. Paying for healthcare can seem even more difficult for patients with limited or no insurance coverage. Healthcare providers need to offer detailed and informative explanations for prices. The better patients understand financial obligations, the more likely they

Read More »

Millennia Appoints Scott Sanner as Chief Executive Officer

CARY, NC — April 27, 2023 – Millennia (the “Company”), a leader in patient payment solutions for hospitals, health systems, and medical groups, today announced it has appointed Scott Sanner as CEO and a member of the board of directors. Sanner is a senior executive with nearly 30 years of experience in key roles leading healthcare technology companies. He succeeds Tom Ormondroyd, who has been an invaluable and dedicated leader for Millennia over the last four years. Sanner brings extensive experience with both healthcare technology

Read More »

How to Manage an Increased Volume of Medical Billing Inquiries

Having a strategy for billing and collections procedures in a medical practice is crucial. The right strategies maintain steady revenue cycles and help patients stay engaged with their payments. However, various health care challenges can detract from billing efficiency. Errors result in more patient inquiries, which can be challenging to manage. You can use many strategies to enhance your billing processes and reduce patient inquiries. Read on to learn more about managing medical billing inquiries and how Millennia can help. Medical Billing Challenges That Practices

Read More »