Best Practices To Improve Patient Financial Communications Millennia / October 31, 2026 Financial conversations start before care and continue until an account closes. Patients need clear estimates, timely updates, recognizable bills, and direct answers when information changes. Teams should keep their messages […]
The Importance Of Patient Experience In Revenue Cycle Performance Millennia / October 10, 2026 Patient experience affects how people understand charges, respond to statements, and complete payments. Clear estimates and accurate bills reduce confusion, while useful payment options make action easier. Providers can review […]
A Guide To Mobile Patient Engagement Millennia / September 19, 2026 Mobile patient engagement has become central to how healthcare organizations communicate with, educate, and collect payments from patients throughout every stage of care. This guide explains what mobile patient engagement […]
11 Benefits Of Mobile Technology In Healthcare For Faster Patient Care Millennia / September 12, 2026 From appointment reminders and virtual visits to secure mobile payments, mobile devices have transformed how patients interact with the healthcare system throughout their entire care journey. This post explores 11 […]
How 2027 Medicaid Redetermination Will Reshape Hospital Self-Pay — and What Revenue Cycle Leaders Should Do Now Millennia / June 8, 2026 The 2027 Medicaid policy changes are expected to reduce Medicaid enrollment while increasing administrative churn for ACA Medicaid expansion populations. Hospitals will likely see more Medicaid-to-self-pay transitions, increased eligibility reverification […]
The Day-0 Advantage: Why The First 60 Days Determine Your Recovery Rate Millennia / May 6, 2026 The first few weeks after a patient balance is created often decide how the rest of the collection process will go. Fast communication, easy payment options, and early engagement can […]
98% Patient Satisfaction And 2X Collections: How To Get Both Millennia / April 8, 2026 Many healthcare organizations assume there is a tradeoff between stronger collections and a positive patient experience. In reality, the two are closely connected. This article explores how patient-friendly communication, digital […]
iOS 26 Call Screening and the Future of Patient Financial Engagement Millennia / February 2, 2026 iOS 26 Call Screening and the Future of Patient Financial Engagement For more than a decade, healthcare revenue cycle operations have relied heavily on outbound phone outreach to engage patients […]
Patient Engagement Technology: Trends and Solutions Millennia / May 8, 2025 Today’s digital healthcare tools are focused on improving the patient journey. From the introduction of health insurance to today’s digital tools focused on an optimized patient journey, we’ve come a long […]
Ways to Improve Your Patient Portal to Collect More Patient Payments Millennia / January 22, 2025 The ability to collect patient payments greatly impacts a healthcare facility’s financial stability and sustainability. While patient portals can facilitate the collection of more payments, they are only effective if […]
