Orthopedic Practices Supporting your practice with a simplified patient experience while improving revenue We understand patients require many different types of care from your orthopedic practice. They may have a sports injury, need a hip replacement, or suffer from a chronically sore knee. You want your patients to feel comfortable and valued from their first contact with you to the day of their final payment. Millennia manages your practice’s non-clinical patient experience from beginning to end and can be customized to match your workflow. With the steady increase in orthopedic cases and procedures, it’s more important than ever before to engage the patient early in their non-clinical experience. From appointment scheduling, all the way to their last payment, we can help keep them informed and engaged through the process that leads to improvement in patient payment rates and overall satisfaction. request a demo Millennia Access Scheduling Real-time integrated schedulingComplex provider rulesSupports providers, service lines and wellnessWaitlist with auto-fillMatching algorithm to guide patientsMulti-channel integration to client marketing Pre-Arrival Estimation, eligibilityQuestionnaires and consents with digital signaturePatient paymentsAppointment confirmations and remindersCustom rules per appointment type/locationVirtual and video chat Arrival Virtual, mobile and kiosk check-inWait time algorithms – mobile and in-officeWaiting room boards – mobile and in-officeAutomated, as well as on-demand texts and mass messagingFamily communicationReal-time worklists with patient priority Millennia Recover Technology Billing portal MobilePayText-to-payChatPhoto capture bill payBranded patient statements Concierge US-based concierge call centerfinancial counseling and supportOmni-channel supportPayment plan managementWhite-labeled call answeringExpert escalation and research team Engagement Intelligence Machine-learning propensity to payAI: propensity engageRobotic process automationSpeech AIAutomated account validationReal-time analytics Millennia becomes a vital addition to your team, managing the entire non-clinical patient experience from beginning to end based on your existing workflow. It makes life easier for your patients and your staff, eliminating frustrating scheduling and check-in processes, registration-related denials, confusing bills, collection notices – and so much more. Millennia handles everything – intake, eligibility, invoicing, and recovery. NOW EVERYTHING’S COMPLETE Learn how Millennia can benefit your patients & your organization. Request a Demo
