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We understand patients require many different types of care from your orthopedic practice. They may have a sports injury, need a hip replacement, or suffer from a chronically sore knee. You want your patients to feel comfortable and valued from their first contact with you to the day of their final payment. Millennia manages your practice’s non-clinical patient experience from beginning to end and can be customized to match your workflow.
With the steady increase in orthopedic cases and procedures, it’s more important than ever before to engage the patient early in their non-clinical experience. From patient intake, all the way to their last payment, we can help keep them informed and engaged through the process that leads to improvement in patient payment rates and overall satisfaction.
Millennia Complete combines our two comprehensive solutions: Millennia Access and Millennia Recover. Millennia Access focuses on the pre-payment side, including patient engagement leading up to the appointment, while Millennia Recover centralizes on payment recovery and patient satisfaction. While you can get both of these solutions individually, more power comes from using them together as an effortless, unified, patient-centric approach that helps you improve the patient experience while increasing patient payments.
Millennia Access is our digital patient access solution for providers, streamlining the pre-arrival and arrival processes. The program digitizes the intake and engagement processes, alleviating your front-desk tasks. Millennia Access not only offers the pre-arrival and arrival tools in Millennia Complete but also offers these tools for providers:
Millennia Recover is a patient self-pay payment solution. We educate patients about their bills and provide straightforward payment options to increase your bottom line. Millennia Recover not only offers the post-visit tools in Millennia Complete but also includes:
Millennia becomes a vital addition to your team, managing the entire non-clinical patient experience from beginning to end based on your existing workflow. It makes life easier for your patients and your staff, eliminating frustrating check-in processes, registration-related denials, confusing bills, collection notices – and so much more. Millennia handles everything – intake, eligibility, invoicing, and recovery. If you want a better experience for both your patients and staff, contact our team today to schedule a consultation of our patient access and recovery solution.