Urology Practices Supporting your practice with a simplified patient experience while improving revenue We understand patients require many different types of care from your urology practice. They may need treatment for a urinary tract infection, incontinence, or kidney stones. You want your patients to feel comfortable and valued from their first contact with you to the day of their final payment. Millennia manages your practice’s non-clinical patient experience from beginning to end and can be customized to match your workflow. With the ongoing complexities of urology, providers are looking for new and different ways to simplify the patient experience, especially on the non-clinical side. We understand the pressures on both patients and providers and help create a unified experience that engages patients early in the process and helps guide them from pre-visit to final payment. request a demo Millennia Access Scheduling Real-time integrated schedulingComplex provider rulesSupports providers, service lines and wellnessWaitlist with auto-fillMatching algorithm to guide patientsMulti-channel integration to client marketing Pre-Arrival Estimation, eligibilityQuestionnaires and consents with digital signaturePatient paymentsAppointment confirmations and remindersCustom rules per appointment type/locationVirtual and video chat Arrival Virtual, mobile and kiosk check-inWait time algorithms – mobile and in-officeWaiting room boards – mobile and in-officeAutomated, as well as on-demand texts and mass messagingFamily communicationReal-time worklists with patient priority Millennia Recover Technology Billing portal MobilePayText-to-payChatPhoto capture bill payBranded patient statements Concierge US-based concierge call centerfinancial counseling and supportOmni-channel supportPayment plan managementWhite-labeled call answeringExpert escalation and research team Engagement Intelligence Machine-learning propensity to payAI: propensity engageRobotic process automationSpeech AIAutomated account validationReal-time analytics Millennia becomes a vital addition to your team, managing the entire non-clinical patient experience from beginning to end based on your existing workflow. It makes life easier for your patients and your staff, eliminating frustrating scheduling and check-in processes, registration-related denials, confusing bills, collection notices – and so much more. Millennia handles everything – intake, eligibility, invoicing, and recovery. NOW EVERYTHING’S COMPLETE Learn how Millennia can benefit your patients & your organization. Request a Demo
