Millennia Patient Payment Platform & Services

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ADVANCED PATIENT REVENUE CYCLE

Perfecting Patient Payments with Millennia

Enhanced Patient Revenue. Seamless Integration. Unmatched Patient Experience. A data-driven approach to healthcare financial performance.

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01

Patient financial responsibility is increasing.

Simplify patient revenue cycle processes to boost revenue.

Consumerism in healthcare is rising.

Offering multiple payment options improves your revenue and your patients’ experience.

Healthcare staffing can be challenging.

Reduce administrative burden by outsourcing patient payment collections.

Innovation

THE MILLENNIA DIFFERENCE

Millennia Perfects the Patient Payment Experience

The Millennia Patient Payment Solution helps healthcare providers exceed financial goals and delight patients with a patient-centric set of technologies and concierge capabilities designed to educate, inform, and engage patients.

Better Patient Experience via personalized digital engagement
Increased Patient Revenue through specialized technology
Reduced Operating Expenses by optimizing staffing support
Simplified patient payments with fewer vendors and less administrative work
Continuous innovation powered by 1B+ patient interactions

PATIENT PAYMENTS

Millennia Patient Payment Solution

Providers face declining patient revenue collection as patients take on a growing share of their healthcare costs. Millennia offers a unified, patient-centered solution that enables healthcare providers to manage the payment side of the patient experience more efficiently.

Our Patient-Focused Technology and Services:

Help patients understand what they owe and offer multiple payment options

Give providers a user-friendly way to increase patient payments with our patient payment technology

Provide analytics and reporting on patient revenue cycle performance and results

Learn More About The Millennia Patient Payment Solution

COMPREHENSIVE SOLUTION

Patient Payment Platform

Millennia is a patient payment platform that works with or without your existing EHR. It offers an easy, anytime-access payment portal to improve the patient journey, boost engagement, and drive revenue. Using AI and machine learning, it personalizes communication based on patient behavior to increase payments and satisfaction.

Omnichannel access – Patients choose email, text, or mail for statements and reminders.

Custom branding – White-labeled with your logo and name for a consistent, trusted experience.

Automated reminders – Electronic and print statements with follow-ups, reducing staff workload.

Real-time insights – Dashboards track payments, response rates, and trends.

Mobile-responsive design – Adapts to any screen size for easy access on any device.

SELF-SERVICE PORTAL

Patient Self-Pay Solution

Millennia helps providers increase self-pay revenue by on average, and we can do the same for you. Patients benefit from multiple digital payment solutions and can receive support wheneeded with Millennia’s patient support agents. Plus, patients can easily pay their bills without creating or remembering a login, reducing barriers to payment and improving completion rates.

Mobile pay – Pay from phones for convenience and satisfaction

Text-to-pay – SMS with secure links for fast payment.

Photo bill pay – Snap a photo of the bill and pay instantly, no login.

QR-enabled statements – Scan QR code on printed or digital statements for secure access.

Saved cards– PCI-compliant saved cards allow one-click approval, no need to re-enter card info.

Insurance capture & verification – Patients upload insurance card photos via secure link; system verifies via API and shares with your team.

AREAS WE SUPPORT

Learn How Millennia Can Help Healthcare Providers

View All Specialties

Physicians

We support mid to large-sized physician practices, medical groups & outpatient facilities across a range of specialties — including urgent care centers, diagnostic labs and other.

LEARN MORE

Hospitals

We serve hospitals of all sizes, including academic medical centers, community & critical access hospitals, and multi-facility health systems.

LEARN MORE

Healthcare Portfolio Companies

Millennia works closely with our private equity partners to ensure a smooth transition to our patient payment solution. We also actively support…

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Partnerships

We partner with leading healthcare technology platforms & software vendors to embed our patient engagement ecosystem directly into existing provider workflows…

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The Proof is in the Results

Learn How The Millennia Patient Payment Solution Can Help Healthcare Providers Just Like You

$400M+

In payments handled every year

1,800+

Facilities served across 43 states

2–4x

The national recovery average

98%

Patient satisfaction rate

To truly create a fully unified and patient-centric experience, we expanded our patient payment technology to streamline the patient payment experience. Today, we have everything you need to improve patient and staff satisfaction – and your cash flow.

READ OUR SUCCESS STORIES

THE MILLENNIA DIFFERENCE

We Are an Extension of Your Team

The Millennia Patient Payment Solution is a perfect complement to your existing revenue cycle team and processes.

Our solution is white-labeled we use your logo, scripts, workflows, rules, and standards to build upon your brand and patient loyalty.

Our platform is EMR agnostic and is designed to provide additional features, functionality, and options that allow patients to make payments how they want, when they want, using the technology they prefer.

Dedicated Customer Success Managers – ensure the smooth implementation and ongoing performance of our platform to ensure we are meeting your needs and providing the best possible patient experience.

HEAR FROM OUR CLIENTS

Success Stories

See What Millennia Has Done for Others

St. Clair Hospital

One of Pennsylvania’s leading healthcare providers, St. Clair Hospital, is a highly honored, independent medical center that provides advanced, high quality healthcare to the residents of the

READ THE CASE STUDY

Northwestern Medical Center

orthwestern Medical Center (NMC) in St. Albans, Vermont, is a vibrant community hospital that prides itself on bringing a broad range of expertise, award-winning care, and high-tech medical equipment to the community in a family-like atmosphere.

READ THE CASE STUDY

Read All Success Stories

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WE GET IT — SOMETIMES YOU NEED A CLOSER LOOK

Learn how Millennia can benefit your patients & your organization

Trust Millennia to elevate patient self-pay and communication. Our payment technology and service lower collection costs and boost revenue. Schedule a risk-free consultation today!

REQUEST A CONSULTATION

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Redesigning the patient financial experience one efficient encounter at a time. Providing clarity in healthcare finance.

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Millennia Perfects the Patient Payment Experience

Better Patient Experience delivered through personalized digital and live engagement and support
Increased Patient Revenue achieved through our combination of patient payment technology and services
Reduced Operating Expenses associated with staffing and technology development and support
Streamlined Patient Payment Processes with fewer vendors, reducing administrative burden
Ongoing Innovation informed by more than 1 billion patient interactions

Millennia Patient Payment Solution

Our Patient-Focused Technology and Services:

Help patients understand what they owe and offer multiple payment options
Give providers a user-friendly way to increase patient payments with our patient payment technology
Provide analytics and reporting on patient revenue cycle performance and results

Learn More About The Millennia Patient Payment Solution

Increase patient payments
Reduce administrative costs and burden
Deliver a positive patient financial experience

Patient Payment Platform

With Millennia, healthcare providers can offer a patient payment portal that improves the patient side of the payment cycle.

If you already have an EHR system, Millennia enhances its usability and payment access. Millennia serves as a stand-alone digital solution. Our integrated patient payment portal provides patients with easy, anytime access to their statements. The ease of use improves the patient’s journey, increases engagement and drives revenue.

Millennia uses artificial intelligence and machine learning to analyze patient engagement and payment behaviors, allowing for dynamic, personalized communication. Communicating with patients in the ways they prefer, increases the likelihood of payment and patient satisfaction.

Partnering with Millennia provides:

Omnichannel access: Patients can receive statements and payment reminders by email, text or mail — whichever way they prefer.
Custom branding: All communication and statements are white-labeled with your branding so patients see your name and logo, not ours. This helps maintain trust and keeps the experience consistent for your patients across communication channels.
Automated payment reminders: Our platform sends automated electronic and print statements and timely follow-up reminders to patients without adding to your team’s workload, minimizing their administrative burden.
Real-time insights: Dashboards show payment activity, response rates and resolution percentages, helping you track results and spot payment trends.
Mobile-responsive design: Millennia’s interface automatically adapts to patients’ screen sizes. Patients can access and engage with the payment portal on their preferred devices where and when it’s convenient.

Patient Self-Pay Solution

Millennia helps providers increase self-pay revenue by 100%-300% on average, and we can do the same for you. Patients benefit from multiple digital payment solutions and can receive support when needed with Millennia’s patient support agents.

Plus, patients can easily pay their bills without creating or remembering a login, reducing barriers to payment and improving completion rates. This accessibility helps increase collections, reduce disputes and provide a more convenient experience across the board.

Here are a few key features that streamline the payment journey:

Mobile pay: Millennia offers flexibility by allowing patients to pay from their phones, increasing convenience and boosting patient satisfaction.
Text-to-pay: The patient payment platform sends real-time SMS messages with secure links, making it easy for patients to complete payment in minutes.
Photo bill pay: Enable patients to take a photo of their bill with their phone and pay instantly — no login necessary.
QR-enabled statements: Every statement — whether printed or electronic — features a patient-specific QR code that allows quick and secure payment access.
Saved cards: Our portal includes a Payment Card Industry (PCI) Data Security Standard-compliant processing feature that charges a card on file with a single approval click. Accessing card data on record is more convenient for patients as they don’t have to look for their card whenever they want to pay.
Insurance capture and verification: If the incorrect insurance was billed, Millennia sends the patient a secure text link to update their information. Patients can upload a photo of their insurance card. Millennia will verify the information through an API with a clearinghouse partner and share it with your team.

AREAS WE SUPPORT

Learn How Millennia Can Help Healthcare Providers

Millennia is how healthcare providers deliver a better financial experience for their patients and more revenue for your organization. Through digital accessibility, human touchpoints and expert knowledge, we are redesigning the patient financial experience one efficient encounter at a time. That’s what Millennia is all about.

Physicians

We support mid to large-sized physician practices, medical groups and outpatient facilities across a range of specialties — including urgent care centers, diagnostic labs and other stand-alone healthcare services.

Learn More

Hospitals

We serve hospitals of all sizes, including academic medical centers, community and critical access hospitals, and multi-facility health systems.

Learn More

Healthcare Portfolio Companies

Millennia works closely with our private equity partners to ensure a smooth transition to our patient payment solution. We also actively support the adoption of Millennia as they integrate new practices into their portfolios.

Learn More

Millennia Patient Payment Solution

Want to Collect More Patient Revenue?

Request a Consultation

The Proof is in the Results

Learn How The Millennia Patient Payment Solution Can Help Healthcare Providers Just Like You

Handle over

$400

million

in payments every year

Serve

1,800+

facilities

across 43 different states

Help providers recover

2–4x

the national average

in patient payments

Enable a

98%

patient satisfaction

rate

READ OUR SUCCESS STORIES

We Are an Extension of Your Team

The Millennia Patient Payment Solution is a perfect complement to your existing revenue cycle team and processes.

Our solution is white-labeled – we use your logo, scripts, workflows, rules, and standards to build upon your brand and patient loyalty.
Our platform is EMR agnostic and is designed to provide additional features, functionality, and options that allow patients to make payments how they want, when they want, using the technology they prefer.
Dedicated Customer Success Managers ensure the smooth implementation and ongoing performance of our platform to ensure we are meeting your needs and providing the best possible patient experience.

HEAR FROM OUR CLIENTS

WE GET IT — SOMETIMES YOU NEED A CLOSER LOOK

Learn how Millennia can benefit your patients & your organization

For a patient payment solution that strengthens communication and elevates the patient self-pay experience, Millennia is your trusted partner. Our combination of patient payment technology and service helps lower your cost to collect and increase collected patient revenue. Schedule a risk-free assessment and consultation today!

REQUEST A CONSULTATION

See What Millennia Has Done for Others

Read All Success Stories

Millennia’s platform has completely transformed the billing experience for St. Clair patients. Read More

Client Northwestern Medical Center Picture 1 Updated

Strong collaboration results in improved patient revenue collections and positive patient experiences Read More

Perfecting Patient Payments with Millennia

01

Patient financial responsibility is increasing.

Consumerism in healthcare is rising.

Healthcare staffing can be challenging.

Innovation

Millennia Perfects the Patient Payment Experience

Millennia Patient Payment Solution

Our Patient-Focused Technology and Services:

Patient Payment Platform

Patient Self-Pay Solution

Learn How Millennia Can Help Healthcare Providers

Physicians

Hospitals

Healthcare Portfolio Companies

Partnerships

The Proof is in the Results

$400M+

1,800+

2–4x

98%

We Are an Extension of Your Team

See What Millennia Has Done for Others

St. Clair Hospital

Northwestern Medical Center

Subscribe to Our Newsletter

Learn how Millennia can benefit your patients & your organization

Healthcare Payment Platform That Increases Patient Revenue

Patient financial responsibility is increasing.

Consumerism in healthcare is rising.

Healthcare staffing can be challenging.

Millennia Perfects the Patient Payment Experience

Millennia Patient Payment Solution

Our Patient-Focused Technology and Services:

Increase patient payments

Reduce administrative costs and burden

Deliver a positive patient financial experience

Patient Payment Platform

Patient Self-Pay Solution

AREAS WE SUPPORT

Learn How Millennia Can Help Healthcare Providers

Millennia Patient Payment Solution

Want to Collect More Patient Revenue?

The Proof is in the Results

Learn How The Millennia Patient Payment Solution Can Help Healthcare Providers Just Like You

WE GET IT — SOMETIMES YOU NEED A CLOSER LOOK

Learn how Millennia can benefit your patients & your organization

See What Millennia Has Done for Others