Missy Lane Named Millennia Chief Experience Officer
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PERFECTING PATIENT PAYMENT
Effective revenue cycle management is vital for the continued operation and financial health of any organization. Millenia’s Patient Payment Solution uses advanced technology and automation, along with personalized service to deliver positive patient experiences, optimize operational efficiency and improve cash flow.
Our patient-centric approach encompasses a cycle that starts with building engagement, which turns into increased revenue and results in enhanced patient journeys. Millennia Patient Payment Solution can improve your organization’s financial, operational, and patient experience results.
MILLENNIA PATIENT PAYMENT SOLUTION
Millennia improves patient revenue cycle management with digital payment software that enhances patient engagement, streamlines payment processes and automates administrative tasks, resulting in increased revenue collection efficiency. The Millennia Patient Payment Solution offers a patient-centric set of technologies, engagement intelligence, and concierge services, that drive more revenue with high patient satisfaction.
Efficient patient payment management leads to better financial performance and patient relationships. But managing patient payments requires a coordinated process, clear communication and ongoing support. Now, providers can consolidate patient payment management and eliminate fragmented workflows under Millennia. It's a streamlined platform that supports several stages of the revenue cycle for patient payments with intelligent solutions that drive faster payments, fewer disputes and a smoother experience for everyone involved.
The healthcare accounts receivable follow-up stage manages outstanding patient balances after a healthcare service is provided and billing has occurred — helping maintain healthy cash flow while minimizing bad debt and ensuring a positive patient experience. During this stage, healthcare providers monitor unpaid patient balances, send reminders and resolve disputes. They help patients understand their bills and escalate overdue accounts.
Millennia strengthens AR follow-up with targeted features that streamline operations:
Generating and delivering billing statements that clearly communicate balances, payment plans and due dates makes it easier for patients to understand and pay their bills. Millennia’s Patient Payment Solution optimizes patient statement processing with:
This stage of the healthcare revenue cycle focuses on collecting patient responsibility — the portion of the bill that insurance does not cover. Delays or gaps here can directly impact cash flow, so timely collection is critical.
Millennia supports patient payment collection with:
Turn payment data into actionable insights to monitor payment trends, spot bottlenecks and identify opportunities to optimize your revenue cycle. Millennia supports healthcare revenue analysis and reporting through:
Patient financial responsibility for healthcare expenses is rising, while collection of patient revenue is declining. Millennia’s unified solution for RCM operations helps providers manage the patient side of the revenue cycle.
Learn More About Our Solution
Millennia Patient Payment Solution is an end-to-end solution customizable to your healthcare organization. Using our unified platform from pre-visit to final payment, you will be equipped with all the necessary tools to support the entire patient journey.
Here is why our clients across various care settings, including physicians, medical groups, hospitals and health systems, choose Millennia as their patient payment solution:
If you’re looking for a patient payment solution that enhances communication and improves the patient financial journey, choose Millennia as your RCM partner. Our combination of technology and service helps lower your cost to collect and increase patient revenue. Schedule a risk-free assessment and learn how we have helped other healthcare improve the patient experience and, ultimately, their outlook on your organization.
