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Orthopedics

Patient Payment Solution for Orthopedics

We understand patients require many different types of care from your orthopedic practice. They may have a sports injury, need a hip replacement, or suffer from a chronically sore knee. You want your patients to feel comfortable and valued from their first contact with you to the day of their final payment. Millennia manages your practice’s non-clinical patient experience from beginning to end and can be customized to match your workflow.

 

With the steady increase in orthopedic cases and procedures, it’s more important than ever before to engage the patient early in their non-clinical experience. From patient intake all the way to their last payment, we can help keep them informed and engaged through the process that leads to improvement in patient payment rates and overall satisfaction.

Millennia Patient Payment Solution

Patient financial responsibility for healthcare expenses is rising, while collection of patient revenue is declining.
To help providers manage the patient side of revenue cycle, Millennia has developed a unified, patient-centric solution that helps:

Increase patient payments ★ Reduce administrative costs and burden ★ Deliver a positive patient financial experience

MILLENNIA PATIENT PAYMENT SOLUTION

Select Feature:
  • Pre-Visit Features
  • Post-Visit Features

The Pre-Visit features help you streamline the front end of your patient revenue cycle:

  • Eliminate manual processes
  • Better manage patient intake, insurance eligibility, and estimate processes
  • Improve accuracy to reduce denials

PRE-VISIT FEATURES

Payment Estimation

Post visit, patient-focused technology and concierge services:

  • Help patients understand what they owe and offers multiple payment options
  • Give providers a user-friendly way to increase patient payments
  • Provide analytics and reporting on patient revenue cycle performance and results

POST-VISIT FEATURES

Apple Pay
Pre-Visit Features
Post-Visit Features

The Pre-Visit features help you streamline the front end of your patient revenue cycle:

  • Eliminate manual processes
  • Better manage patient intake, insurance eligibility, and estimate processes
  • Improve accuracy to reduce denials

PRE-VISIT FEATURES

Payment Estimation

Post visit, patient-focused technology and concierge services:

  • Help patients understand what they owe and offers multiple payment options
  • Give providers a user-friendly way to increase patient payments
  • Provide analytics and reporting on patient revenue cycle performance and results

POST-VISIT FEATURES

Apple Pay

Improve Patient Engagement to Maximize Collections With Millennia Patient Payment Solution

Millennia provides a unified solution orthopedic practices can use to create better patient experiences and increase revenue. Our advanced solution manages various non-clinical tasks throughout the patient journey, resulting in an efficient revenue cycle for your organization. Upgrade your orthopedic practice with Millennia Patient Payment Solution in these core areas:

Patient Engagement

Patient engagement has become a key component of successful health organizations, including orthopedic practices. Millennia offers a digital patient engagement platform for orthopedic practices with advanced tools that help improve communication and patient involvement in their healthcare financial journey. Implementing our patient engagement solution can ultimately boost your revenue. Upgrade your orthopedic practice with Millennia Patient Payment Solution.

  • Enhanced patient experience: Our solution leverages automation and advanced technology to create convenient and tailored patient experiences. From cost estimates to targeted payment engagement methods, you can deliver a better patient experience from pre-visit to final payment.
  • Streamlined procedures: Millennia’s patient engagement platform for orthopedic practices automates administrative tasks such as billing and insurance claims, saving your staff time while increasing the accuracy of those processes.
  • Increased engagement: With an easy-to-use platform, you can keep your patients well-informed and engaged throughout their journey with your practice.
Patient Payment

Millennia offers an integrated orthopedic practice patient payment portal that is accessible from any internet-connected device. Our web-based portable integrates with your practice’s existing EMR system, giving patients access to billing information and making it easier for them to understand and settle payments on time. Here is how our patient payment platform for orthopedic practices can help:

  • Improve cash flow: The user-friendly portal supports several payment options, including text-to-pay and MobilePay. Patients can select their preferred methods, which increases the patient payment rate.
  • Secure and compliant transactions: You can safeguard patient information and payments with our secure PCI/DSS-compliant integrated billing portal.
  • Cater to patient preferences: Patients can view billing history and detailed expenses with our easy-to-use portal, enabling them to better manage their payments anytime from their devices.
Revenue Cycle Strategy

A significant part of ensuring the success of your orthopedic practice is efficient revenue cycle management. In a complex healthcare industry like orthopedics, using advanced solutions to manage your practice’s financial health is necessary for maximizing revenue streams. Millennia’s revenue cycle management for orthopedic practices streamlines financial processes in the following ways:

  • Insurance verification: Our revenue cycle management software accurately collects essential insurance details to reduce claim denials or delayed payment reimbursement later in the cycle.
  • Cost estimations: With our payment estimation feature, you can provide patients with precise price estimates in compliance with the No Surprises Act. Cost visibility can encourage upfront payments and better payment practices, improving cash flow.
  • Targeted communication: Millennia utilizes Engagement Intelligence, a tool that uses state-of-the-art analytics and systems to create engagement strategies tailored to patient preferences. It therefore facilitates an increase in payment speed and collections, improving your revenue cycle.

CONTACT US TODAY

Learn how Millennia can benefit your patients & your practice

Millennia becomes a vital addition to your team, managing the entire non-clinical patient experience from beginning to end based on your existing workflow. It makes life easier for your patients and your staff, eliminating frustrating check-in processes, registration-related denials, confusing bills, collection notices — and so much more. Millennia handles everything — intake, eligibility, invoicing and recovery. If you want a better experience for both your patients and staff, contact our team today to schedule a consultation of our patient access and payment solution.

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