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Ophthalmology

Patient Payment Solution for Ophthalmology

Patients often turn to your ophthalmology practice at vulnerable moments — coping with vision loss, managing chronic conditions or facing the uncertainty of surgery. These situations require more than just clinical precision — they need a patient experience built on trust, clarity and compassion. You want every patient to feel understood and supported, from their first appointment to the final payment.

 

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Millennia manages the full patient financial journey in a way that complements your workflow, easing patient stress while freeing your team to focus on care. By streamlining the process from start to final payment, Millennia helps ophthalmology practices and organizations deliver a more thoughtful experience, improving patient satisfaction and revenue collection.

Millennia Patient Payment Solution for Ophthalmology

Patient financial responsibility for healthcare expenses is rising, while collection of patient revenue is declining. To help providers manage the patient side of the revenue cycle, Millennia has developed a unified, patient-centric solution.

Our Patient-Focused Technology and Services:

  • Help patients understand what they owe and offer multiple payment options
  • Give providers a user-friendly way to increase patient payments
  • Provide analytics and reporting on patient revenue cycle performance and results

Learn More About Our Solution

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  • Payment Protection

    Increase patient payments

  • Working

    Reduce administrative costs and burden

  • Group Users

    Deliver a positive patient financial experience

Maximize Patient Revenue Collections for Ophthalmology With Millennia

Millennia Patient Payment Solution for Ophthalmology enhances the patient financial experience while boosting your revenue. By streamlining the entire payment process, our platform brings greater efficiency, clarity and speed to your revenue cycle. Improve the way your practice manages payments and supports patient engagement with Millennia's Patient Payment Solution across these essential areas:

Patient Engagement

The Millennia Patient Payment Solution improves patient engagement to increase revenue. We provide an excellent patient payment platform for ophthalmology practices with powerful tools for fostering quality patient interactions — from pre-visit to the final payment. Here is how Millennia helps improve patient engagement:

  • Simplified pre-payment: Millennia makes prepayment stress-free for both you and your patients by collecting payments based on your estimates using text messaging and our patient payment portal
  • Tailored service: Our solution features machine learning and artificial intelligence capabilities that enable a personalized approach for engaging with patients based on their payment preferences and past behaviors.
  • Patient self-pay solution for ophthalmology: With several payment options, patients can use their preferred method — from dynamic QR codes on statements to mobile payment options.
Patient Payment

Millennia’s integrated ophthalmology practice patient payment portal offers patients secure and flexible payment options that can be completed from their internet-enabled devices. Additionally, the digital interface adapts to any screen for increased user-friendliness. Offering the convenience of compliant and secure online billing through an easy-to-use portal reduces the cost of collecting payments while increasing collections to the bottom line.

  • Detailed and transparent billing: Each statement details services, charges and payments in real time, giving patients a straightforward view of their debts. They can contact the concierge support specialists by phone or live chat for prompt answers to billing questions.
  • Secure, dynamic QR access: Printed and digital statements have a unique QR code linking directly to the patient’s secure payment page. Patients can view their current balance and make quick payments without logging in or navigating the portal or website.
  • Dedicated phone number: Statements list a phone number assigned to your practice, allowing Millennia’s concierge support specialists to access account-specific details.
Streamlined Revenue Cycle

While the priority is clinical care, effective billing methods and revenue cycle management are also critical components of a thriving dermatology practice. Strategic patient revenue cycle management for dermatology practices is essential for maintaining financial health.

  • Proactive billing practices: Millennia uses automation and personalization to engage patients and encourage full and timely payments. These features improve cash flow while reducing the costs involved in collection.
  • Targeted communication: Millennia utilizes engagement intelligence, a tool that uses state-of-the-art analytics and systems to create engagement strategies tailored to patient preferences. It therefore facilitates an increase in payment speed and collections, improving your revenue cycle.
  • Improved payments: With several payment options and enhanced patient experiences, our convenient patient payment platform for ophthalmology practices reduces outstanding balances and promotes faster payment. This results in a steady revenue cycle.

Millennia vs. Ophthalmology Early Out Services

Early out services and patient payment outsourcing for ophthalmology were once a go-to strategy for improving cash flow and reducing bad debt. However, as patient expectations have evolved, traditional methods like repeated phone calls no longer deliver the efficiency or experience modern practices need.

Today’s patients want a simpler, more intuitive way to manage their financial responsibilities. Millennia is not an early out service but an integrated patient payment solution. By combining smart technology, data-driven engagement and live concierge support services, Millennia delivers stronger financial performance and a more patient-friendly experience.

Ophthalmology by the Numbers

Millennia Improves Patient Payment for Ophthalmology Practices Like Yours

  • 80% Increase in revenue with Millennia
  • 54% Patient revenue collected in the first 30 days vs. 28% industry average
  • 72% Patient revenue collection rate vs. 40% industry benchmark
  • 96% Patient satisfaction
  • 80% Patient payments are processed using technology

*Individual results may vary

See What We’ve Done for Others

READ ALL SUCCESS STORIES

After over a decade of outsourcing patient billing, Northwestern Medical Center (NMC) partnered with Millennia to modernize its approach. As a result, they saw patient revenue collection rates rise to 43%-50%, far surpassing the hospital benchmark of 15%-20%. They also achieved 98% patient satisfaction.

Read the Story 

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See How Millennia Benefits Your Practice and Your Patients

Millennia becomes a vital addition to your team, managing the entire patient financial experience from beginning to end based on your existing workflow. If you want a better financial experience for your patients and more streamlined processes for your staff, contact our team today to schedule a consultation of our Patient Payment Solution.

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