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Perfecting Patient Payments with Millennia

Enhanced Patient Revenue. Seamless Integration. Unmatched Patient Experience.

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  • Patient financial responsibility is increasing.

    Simplify patient revenue cycle processes to boost revenue.

  • Consumerism in healthcare is rising.

    Offering multiple payment options improves your revenue and your patients’ experience.

  • Healthcare staffing can be challenging.

    Reduce administrative burden by outsourcing patient payment collections.

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Millennia Perfects the Patient Payment Experience

The Millennia Patient Payment Solution helps healthcare providers exceed financial goals and delight patients with a patient-centric set of technologies and concierge capabilities designed to educate, inform, and engage patients. Our patient payment solution delivers the best patient payment results in the industry:

  • Better Patient Experience delivered through personalized digital and live engagement and support
  • Increased Patient Revenue achieved through our combination of patient payment technology and services 
  • Reduced Operating Expenses associated with staffing and technology development and support
  • Streamlined Patient Payment Processes with fewer vendors, reducing administrative burden
  • Ongoing Innovation informed by more than 1 billion patient interactions

Millennia Patient Payment Solution

Providers face declining patient revenue collection as patients take on a growing share of their healthcare costs. Millennia offers a unified, patient-centered solution that enables healthcare providers to manage the payment side of the patient experience more efficiently.

Our Patient-Focused Technology and Services:

  • Help patients understand what they owe and offer multiple payment options
  • Give providers a user-friendly way to increase patient payments with our patient payment technology
  • Provide analytics and reporting on patient revenue cycle performance and results

Learn More About The Millennia Patient Payment Solution

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  • Payment Protection

    Increase patient payments

  • Working

    Reduce administrative costs and burden

  • Group Users

    Deliver a positive patient financial experience

Patient Payment Platform

With Millennia, healthcare providers can offer a patient payment portal that improves the patient side of the payment cycle.

If you already have an EHR system, Millennia enhances its usability and payment access. Millennia serves as a stand-alone digital solution. Our integrated patient payment portal provides patients with easy, anytime access to their statements. The ease of use improves the patient’s journey, increases engagement and drives revenue.

Millennia uses artificial intelligence and machine learning to analyze patient engagement and payment behaviors, allowing for dynamic, personalized communication. Communicating with patients in the ways they prefer, increases the likelihood of payment and patient satisfaction.

Partnering with Millennia provides:

  • Omnichannel access: Patients can receive statements and payment reminders by email, text or mail — whichever way they prefer.
  • Custom branding: All communication and statements are white-labeled with your branding so patients see your name and logo, not ours. This helps maintain trust and keeps the experience consistent for your patients across communication channels.
  • Automated payment reminders: Our platform sends automated electronic and print statements and timely follow-up reminders to patients without adding to your team’s workload, minimizing their administrative burden.
  • Real-time insights: Dashboards show payment activity, response rates and resolution percentages, helping you track results and spot payment trends.
  • Mobile-responsive design: Millennia’s interface automatically adapts to patients’ screen sizes. Patients can access and engage with the payment portal on their preferred devices where and when it’s convenient.

Patient Self-Pay Solution

Millennia helps providers increase self-pay revenue by 100%-300% on average, and we can do the same for you. Patients benefit from multiple digital payment solutions and can receive support when needed with Millennia’s patient support agents.

Plus, patients can easily pay their bills without creating or remembering a login, reducing barriers to payment and improving completion rates. This accessibility helps increase collections, reduce disputes and provide a more convenient experience across the board.

Here are a few key features that streamline the payment journey:

  • Mobile pay: Millennia offers flexibility by allowing patients to pay from their phones, increasing convenience and boosting patient satisfaction.
  • Text-to-pay: The patient payment platform sends real-time SMS messages with secure links, making it easy for patients to complete payment in minutes.
  • Photo bill pay: Enable patients to take a photo of their bill with their phone and pay instantly — no login necessary.
  • QR-enabled statements: Every statement — whether printed or electronic — features a patient-specific QR code that allows quick and secure payment access.
  • Saved cards: Our portal includes a Payment Card Industry (PCI) Data Security Standard-compliant processing feature that charges a card on file with a single approval click. Accessing card data on record is more convenient for patients as they don’t have to look for their card whenever they want to pay.
  • Insurance capture and verification: If the incorrect insurance was billed, Millennia sends the patient a secure text link to update their information. Patients can upload a photo of their insurance card. Millennia will verify the information through an API with a clearinghouse partner and share it with your team.

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Learn How Millennia Can Help Healthcare Providers

Millennia is how healthcare providers deliver a better financial experience for their patients and more revenue for your organization. Through digital accessibility, human touchpoints and expert knowledge, we are redesigning the patient financial experience one efficient encounter at a time. That’s what Millennia is all about.

Millennia Patient Payment Solution

Want to Collect More Patient Revenue?

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Patient Revenue

The Proof is in the Results

Learn How The Millennia Patient Payment Solution Can Help Healthcare Providers Just Like You

Handle over
$400
million
in payments every year
Serve
1,800+
facilities
across 43 different states
Help providers recover
2–4x
the national average
in patient payments
Enable a
98%
patient satisfaction
rate

To truly create a fully unified and patient-centric experience, we expanded our patient payment technology to streamline the patient payment experience. Today, we have everything you need to improve patient and staff satisfaction – and your cash flow.

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We Are an Extension of Your Team

The Millennia Patient Payment Solution is a perfect complement to your existing revenue cycle team and processes. 

  • Our solution is white-labeled – we use your logo, scripts, workflows, rules, and standards to build upon your brand and patient loyalty. 
  • Our platform is EMR agnostic and is designed to provide additional features, functionality, and options that allow patients to make payments how they want, when they want, using the technology they prefer. 
  • Dedicated Customer Success Managers ensure the smooth implementation and ongoing performance of our platform to ensure we are meeting your needs and providing the best possible patient experience.

 

HEAR FROM OUR CLIENTS

WE GET IT — SOMETIMES YOU NEED A CLOSER LOOK

Learn how Millennia can benefit your patients & your organization

For a patient payment solution that strengthens communication and elevates the patient self-pay experience, Millennia is your trusted partner. Our combination of patient payment technology and service helps lower your cost to collect and increase collected patient revenue. Schedule a risk-free assessment and consultation today

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