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Behavioral health patients need care that’s clinically effective and emotionally supportive. Every interaction should make them feel safe, supported and valued from their first appointment to their final payment. Millennia helps behavioral health groups deliver respectful care with a patient-centric platform that combines advanced technology, personalized engagement tools and expert support services — working together to improve satisfaction and increase your revenue while minimizing your administrative workload.
To support your behavioral health practice and your patients, Millennia offers a unified solution that simplifies the financial experience, reduces administrative strain and strengthens your revenue cycle from the patient side. The Millennia patient-focused ecosystem offers patient engagement intelligence, advanced proprietary technology and support through concierge services to drive more revenue with higher patient satisfaction.
The more engaged your patients are in their care journey, the more likely they are to pay — and pay on time. That’s especially important for behavioral health, where trust, consistency and low-friction experiences matter most. Millennia’s patient engagement technology fosters that connection.
Today's patients expect convenience, especially when paying for care. In behavioral health, where flexibility and privacy are essential, offering mobile and digital payment options improves revenue collection while providing patients with convenience that supports their care. For self-pay patients and those with balances due post adjudication, Millennia's web-based payment portal makes the payment process clear, simple and accessible — anytime, anywhere. Our payment solution for behavioral health is easy to navigate from any hand-held device and supports single-click approval for patient invoicing and payment collection. Here's what sets Millennia apart:
Our payment portal automatically adjusts to any screen size, making it easy to view and pay bills from a phone, tablet or desktop.
Millennia supports PCI-compliant card-on-file processing, allowing patients to pay with a single click using a previously saved card, saving them the frustration of looking for and entering card details every time they pay.
We will manage any new or existing patient payment plans to help balance your needs with your patients’ needs.
Patients get helpful reminders about invoices through platforms, such as email and SMS, to remind them of recurring charges and outstanding amounts. Once patients settle their invoices, they automatically stop receiving prompts from other payment channels.
Millennia simplifies the patient side of the revenue cycle with a streamlined behavioral health RCM solution. Here’s how we support patients’ payment journeys while driving revenue for behavioral health practices:
Millennia helps behavioral health practices provide secure, flexible payment options that fit naturally into your patients’ routines. It seamlessly integrates with your existing portal or serves as a stand-alone solution if you don’t have one.
Millennia’s patient payment portal has self-service capabilities so patients can easily complete post-service payments and receive answers to questions from any connected device. Our patient payment solution:
Millennia takes the complexity out of patient payments so you can focus on care. With proven tools and more than a decade of industry experience, we make it easier to collect outstanding revenue while giving your patients a smoother, more respectful experience. On average, we boost collections by 100% for our customers. Let’s talk about what that could look like for your practice — request a consultation, and we’ll walk you through what’s possible with Millennia.
