From customer service chatbots to virtual health assistants, artificial intelligence can take various forms in healthcare. On the medical side, it can help diagnose diseases and create crucial treatment plans. On the administrative side, it can optimize financial processes, improve accuracy and enhance revenue collection.
In this chapter, we’ll discuss the types of AI used in this industry, the benefits it can provide and how you can leverage it for revenue recovery.
Artificial intelligence uses computers and machine processes to simulate human intelligence and perform complex automated tasks. The emergence of AI in healthcare has reshaped how providers diagnose, treat and monitor patients. It has also drastically improved healthcare research and outcomes by providing more accurate diagnoses and allowing more personalized treatments.
Essentially, AI can be used for the following tasks:
AI can help automate your processes and improve decision-making. It can also help elevate successful clinical outcomes by enhancing the customer experience and providing predictive analytics. AI in the healthcare industry promotes smarter, faster and more efficient care to patients. Ultimately, this groundbreaking technology can be used to improve your patient’s health outcomes and reduce costs.
AI is an umbrella term covering distinct but interrelated processes. The most common types of AI used in the healthcare industry include:
AI presents various opportunities for the healthcare industry, from diagnosing diseases to identifying the best treatment plans for patients with critical illnesses. Specific applications of AI in healthcare include:
With AI machine learning tools, pathologists can make more accurate diagnoses. Artificial intelligence can reduce errors during the process of cancer diagnosis while offering various techniques for personalized medical treatment. Increased accuracy can lead to improved cancer patient outcomes, such as monitoring health or even being cured at a stage before it can turn fatal, saving lives.
Many healthcare organizations leverage AI for patient engagement. By providing customers with individualized recommendations and information, AI chatbots can help make patient interactions more seamless.
These bots might offer solutions, products or services, empowering patients to make more informed decisions on their health. Patients might also access their medical records and learn more about their care and treatment options using AI.
Ultimately, artificial intelligence benefits patient health outcomes while allowing providers to focus on other crucial tasks.
Deep learning AI allows your healthcare organization to provide targeted treatment to patients at the right time. That means delivering treatment at the right time, and achieving better target selection of patients while offering insights.
AI can also analyze data to identify trends and patterns, such as patients who are at risk of developing a specific disease. Using this technology can help you provide patients with care and treatment before they develop a disease.
AI tools in healthcare play a significant role in automating redundant, time-consuming tasks. For instance, artificial intelligence can be used for verifying the eligibility of medical claims, clinical documentation, transferring medical data to the respective medical professionals, revenue cycle management, and various other crucial tasks that can take up your staff’s time.
For example, clinicians must track the moment a patient enters an operating room. However, manually inputting that data can be burdensome. Instead, AI can automate the process, tracking that movement so clinicians can spend more time delivering crucial bedside care to their patients.
Without connecting significant data points, it becomes much more difficult to develop proper diagnoses and new medicines. Thankfully, AI makes the process of managing medical records much easier. The technology can conduce data, connecting it to required data that had earlier taken years to process.
Just a single dose of a medicine can drastically impact a patient’s body, making it important that the patient takes the right amount of medicine prescribed to them. With the help of AI, the industry can reduce the margin of errors in how a patient self-administers medications.
Engagement intelligence tools use machine learning to analyze patient behaviors and trends. That way, you can determine the best solutions for each patient to target them effectively and encourage payment.
For instance, one patient might pay their bills faster with a text reminder, while another might not need reminders. Engagement intelligence can ensure each patient has what they need to pay successfully.
There are many potential advantages of using AI in healthcare, such as:
From a business perspective, AI makes a lot of sense when utilized in the healthcare industry. You’ll find plenty of opportunities to use AI to improve your revenue cycle management when you’re dealing with key issues like ineffective tools, a lack of direction and an insurmountable volume of work.
From streamlining administrative processes to enhancing decision support and patient engagement, AI can be used from the beginning to the end of the revenue cycle to overcome these hurdles:
Engagement intelligence software can help you increase patient collection through targeted engagement modeling which determines the best engagement solution for each patient. At Millennia, we offer various AI revenue recovery features, from machine learning propensity-to-pay options to quality assurance automation. Our tools can help you increase patient engagement while enhancing your organization’s recovery solution.
Artificial intelligence presents numerous opportunities to improve patient care outcomes, streamline processes and improve your patient collections. The Millennia Patient Payment Solution boosts your patient engagement to improve revenue. Our revenue cycle management technology focuses on educating, informing and helping patients understand their responsibility — leading to successful payments.
Provide cutting-edge solutions to your patients with our patient-friendly technology. Schedule a consultation to learn how our technology can benefit your practice.
