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PERFECTING PATIENT PAYMENT
Enhancing patient engagement is key to increasing satisfaction, driving revenue and creating ongoing relationships. Patients who are highly involved are more likely to keep appointments and pay the bills for your services — a must for any provider in today’s environment where costs are increasing and value perception isn’t keeping pace.
Millennia is an industry leader in optimizing patient revenue. We rely on powerful automation and advanced technology, combined with concierge services and engagement intelligence, to create personalized and relevant patient experiences. As a result, your organization gains more efficiency, boosts cash flow, reduces expenses and increases patient satisfaction.
OUR SOLUTION
Millennia Patient Payment Solution gives you a full suite of digital patient engagement strategies and tools to increase your potential of receiving payment and deliver business intelligence.
At Millennia, we recognize the need for more personal assistance for some patients. Our concierge team serves as an extension of your own and offers your patients outstanding support to help them understand their financial obligations and make payments in their preferred method.
Millennia has found that approximately 10-15% of patient interactions are related to incorrect insurance being billed, increasing the workload for your support staff. When the wrong insurance is billed, the claim gets processed as self-pay, generating an incorrect bill for the patient and creating confusion and frustration.
Millennia’s insurance updater can quickly capture the correct insurance, verify that it was eligible at the time of treatment and provide the correct insurance information to our provider customer to rebill.
Our customers consistently choose Millennia and our patient payment solution because we created a unified, integrated platform for better managing front-end needs and the patient journey across various practice types. The success stories say it all, like:
SEE FOR YOURSELF
Let us introduce you to our Millennia Patient Payment Solution and show you how it improves your bottom line and patients’ journeys. Request a risk-free assessment and consultation with our convenient online form today!
