Skip to content
Happiness Cultivate Twitter Header 3

Other Hospital / Health System

Helping your patients with a customized experience from scheduling of the appointment to final payment

Millennia provides Hospitals and Health Systems with the necessary non-clinical tools they use – all in one solution. From online scheduling, digital registration, and estimates to billing, collection, and analytics, Millennia helps make your organization more efficient and improves patient satisfaction.

8

We understand the ongoing complexities that Hospitals and Health Systems face today to provide a positive patient experience. From intake through final payment – and everything in between, we can help streamline the process, improving efficiency for your business and with a 98% patient satisfaction rate. We also help manage the installation and implementation process with easy connection to your EMR and other systems – in less than 45 days.

Millennia Access

Scheduling

  • Real-time integrated scheduling
  • Complex provider rules
  • Supports providers, service lines and wellness
  • Waitlist with auto-fill
  • Matching algorithm to guide patients
  • Multi-channel integration to client marketing
A Woman Wearing A Cozy Sweater And Using Laptop 2021 08 29 04 22 41 Utc
Pre Arrival

Pre-Arrival

  • Estimation, eligibility
  • Questionnaires and consents with digital signature
  • Patient payments
  • Appointment confirmations and reminders
  • Custom rules per appointment type/location
  • Virtual and video chat

Arrival

  • Virtual, mobile and kiosk check-in
  • Wait time algorithms – mobile and in-office
  • Waiting room boards – mobile and in-office
  • Automated, as well as on-demand texts and mass messaging
  • Family communication
  • Real-time worklists with patient priority
Man Holding Coffee Cup Using Laptop Desk

Millennia Recover

Man Use Of Tablet Computer At Outdoor

Technology

  • Billing portal 
  • MobilePay
  • Text-to-pay
  • Chat
  • Photo capture bill pay
  • Branded patient statements

Concierge

  • US-based concierge call center
  • financial counseling and support
  • Omni-channel support
  • Payment plan management
  • White-labeled call answering
  • Expert escalation and research team
Concierge
Engagement Intelligence

Engagement Intelligence

  • Machine-learning propensity to pay
  • AI: propensity engage
  • Robotic process automation
  • Speech AI
  • Automated account validation
  • Real-time analytics

Millennia becomes a vital addition to your team, managing the entire non-clinical patient experience from beginning to end based on your existing workflow. It makes life easier for your patients and your staff, eliminating frustrating scheduling and check-in processes, registration-related denials, confusing bills, collection notices – and so much more. Millennia handles everything – intake, eligibility, invoicing, and recovery.

Learn how Millennia can benefit your patients & your organization.