Skip to content
Happiness Cultivate Twitter Header 3

Pediatric Hospitals

Helping your patients with a customized experience from scheduling of the appointment to final payment

Millennia provides Pediatric hospital organizations with the necessary non-clinical tools, from online scheduling, digital registration, and estimates to billing, collection, and analytics – all in one solution. Millennia helps make your organization more efficient and provides comfort to parents and their families during a stressful period.

10

Pediatric hospitals continue to face complexities with the ongoing changes in reimbursement while also helping families with payments. The last thing families need is additional pressure to deal with non-clinical issues.

Millennia Access

Scheduling

  • Real-time integrated scheduling
  • Complex provider rules
  • Supports providers, service lines and wellness
  • Waitlist with auto-fill
  • Matching algorithm to guide patients
  • Multi-channel integration to client marketing
A Woman Wearing A Cozy Sweater And Using Laptop 2021 08 29 04 22 41 Utc
Pre Arrival

Pre-Arrival

  • Estimation, eligibility
  • Questionnaires and consents with digital signature
  • Patient payments
  • Appointment confirmations and reminders
  • Custom rules per appointment type/location
  • Virtual and video chat

Arrival

  • Virtual, mobile and kiosk check-in
  • Wait time algorithms – mobile and in-office
  • Waiting room boards – mobile and in-office
  • Automated, as well as on-demand texts and mass messaging
  • Family communication
  • Real-time worklists with patient priority
Man Holding Coffee Cup Using Laptop Desk

Millennia Recover

Man Use Of Tablet Computer At Outdoor

Technology

  • Billing portal 
  • MobilePay
  • Text-to-pay
  • Chat
  • Photo capture bill pay
  • Branded patient statements

Concierge

  • US-based concierge call center
  • financial counseling and support
  • Omni-channel support
  • Payment plan management
  • White-labeled call answering
  • Expert escalation and research team
Concierge
Engagement Intelligence

Engagement Intelligence

  • Machine-learning propensity to pay
  • AI: propensity engage
  • Robotic process automation
  • Speech AI
  • Automated account validation
  • Real-time analytics

Millennia becomes a vital addition to your team, managing the entire non-clinical patient experience from beginning to end based on your existing workflow. It makes life easier for your patients and your staff, eliminating frustrating scheduling and check-in processes, registration-related denials, confusing bills, collection notices – and so much more. Millennia handles everything – intake, eligibility, invoicing, and recovery.

Learn how Millennia can benefit your patients & your organization.