Urgent Care Centers Supporting your practice with a simplified patient experience while improving revenue We understand patients require many different types of care from your urgent care center. They may need stitches due to a kitchen accident, a flu shot, or a laboratory test. You want your patients to feel comfortable and valued from their first contact with you to the day of their final payment. Millennia manages your center’s non-clinical patient experience from beginning to end and can be customized to match your workflow. Millennia manages your center’s non-clinical patient experience from beginning to end and can be customized to match your workflow. request a demo Millennia Access Scheduling Real-time integrated schedulingComplex provider rulesSupports providers, service lines and wellnessWaitlist with auto-fillMatching algorithm to guide patientsMulti-channel integration to client marketing Pre-Arrival Estimation, eligibilityQuestionnaires and consents with digital signaturePatient paymentsAppointment confirmations and remindersCustom rules per appointment type/locationVirtual and video chat Arrival Virtual, mobile and kiosk check-inWait time algorithms – mobile and in-officeWaiting room boards – mobile and in-officeAutomated, as well as on-demand texts and mass messagingFamily communicationReal-time worklists with patient priority Millennia Recover Technology Billing portal MobilePayText-to-payChatPhoto capture bill payBranded patient statements Concierge US-based concierge call centerfinancial counseling and supportOmni-channel supportPayment plan managementWhite-labeled call answeringExpert escalation and research team Engagement Intelligence Machine-learning propensity to payAI: propensity engageRobotic process automationSpeech AIAutomated account validationReal-time analytics Millennia becomes a vital addition to your team, managing the entire non-clinical patient experience from beginning to end based on your existing workflow. It makes life easier for your patients and your staff, eliminating frustrating scheduling and check-in processes, registration-related denials, confusing bills, collection notices – and so much more. Millennia handles everything – intake, eligibility, invoicing, and recovery. NOW EVERYTHING’S COMPLETE Learn how Millennia can benefit your patients & your organization. Request a Demo
