Creating the Consumer Experience in Healthcare Chris Callahan / November 27, 2024 Positive patient experiences are integral to your healthcare organization’s overall success. By looking at the patient as a consumer and seeking opportunities to enhance every interaction with them, your team can […]
Strategic Revenue Cycle Management as Ambulatory Volumes Increase Kevin Hidenfelter / October 17, 2024 Experts predict healthcare outpatient volume will surge soon, with more facilities investing in ambulatory care each year. Studies project an 18% increase in outpatient volume in 2024, reaching 109.5 million by 2033. While skyrocketing demand for outpatient care […]
2024 Patient Engagement Technology Boom Chris Callahan / September 13, 2024 Patient care is constantly changing. From the introduction of health insurance to today’s digital tools focused on an optimized patient journey, we’ve come a long way. As technology evolves, healthcare […]
Deliver a Great Patient Experience Across Generations Kevin Hidenfelter / March 15, 2024 Deliver a Great Patient Experience Across Generations When it comes to caring for patients across different generations, you’ll run into all kinds of misconceptions. From older adults being out of […]
Improve Patient Engagement With Automated Workflows to Increase Revenue Chris Callahan / January 29, 2024 Improve Patient Engagement With Automated Workflows to Increase Revenue As a healthcare provider, you always seek new ways to elevate the patient experience and boost your revenue. However, improving patient […]
What Is Patient Centricity in Healthcare? Chris Callahan / November 8, 2023 What Is Patient Centricity in Healthcare? Historically, patients have played relatively small roles in their healthcare experiences. They might have left the doctor’s office with inadequate knowledge of their diagnosis, […]
Utilizing Technology to Boost Patient Engagement Post-Pandemic Kevin Hidenfelter / May 31, 2023 A word from Kevin Hidenfelter: Executive Vice President of Sales and Marketing Coming from a family of healthcare professionals, from doctors to nurses, counselors, and educators, drove my passion toward […]
7 Ways to Improve Patient Satisfaction Josh Berman / September 9, 2022 Like any business, healthcare practices are highly concerned with patient satisfaction. Some are even graded on it through the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). Whether they […]
