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Millennia Patient Payment Solution

PERFECTING PATIENT PAYMENT

Our Solution for Better Patient Payment Results

Patient balances continue to increase each year, putting more pressure on healthcare providers to improve their patient collection processes and strategies. Existing revenue cycle processes are payer-centric, designed to submit claims and optimize revenue from insurance. Millennia’s solution is different.

Millennia Patient Payment Solution

Patient financial responsibility for healthcare expenses is rising, while collection of patient revenue is declining.
To help providers manage the patient side of revenue cycle, Millennia has developed a unified, patient-centric solution:

Select Feature:
  • Pre-Visit Features
  • Post-Visit Features

The Pre-Visit features help you streamline the front end of your patient revenue cycle:

  • Eliminate manual processes
  • Better manage patient intake, insurance eligibility, and estimate processes
  • Improve accuracy to reduce denials

PRE-VISIT FEATURES

Icon Patient Payment White V01
Increase patient payments
Icon Administrative White V01
Reduce administrative costs and burden
Icon Happy Customers White V01
Deliver a positive patient financial experience

Post visit, patient-focused technology and concierge services:

  • Help patients understand what they owe and offers multiple payment options
  • Give providers a user-friendly way to increase patient payments
  • Provide analytics and reporting on patient revenue cycle performance and results

POST-VISIT FEATURES

Icon Patient Payment White V01
Increase patient payments
Icon Administrative White V01
Reduce administrative costs and burden
Icon Happy Customers White V01
Deliver a positive patient financial experience
Pre-Visit Features
Post-Visit Features

The Pre-Visit features help you streamline the front end of your patient revenue cycle:

  • Eliminate manual processes
  • Better manage patient intake, insurance eligibility, and estimate processes
  • Improve accuracy to reduce denials

PRE-VISIT FEATURES

Icon Patient Payment White V01
Increase patient payments
Icon Administrative White V01
Reduce administrative costs and burden
Icon Happy Customers White V01
Deliver a positive patient financial experience

Post visit, patient-focused technology and concierge services:

  • Help patients understand what they owe and offers multiple payment options
  • Give providers a user-friendly way to increase patient payments
  • Provide analytics and reporting on patient revenue cycle performance and results

POST-VISIT FEATURES

Icon Patient Payment White V01
Increase patient payments
Icon Administrative White V01
Reduce administrative costs and burden
Icon Happy Customers White V01
Deliver a positive patient financial experience

Patient-Centric Ecosystem

The Millennia Patient Payment Solution offers a patient-centric set of technologies, engagement intelligence, and concierge services, that drive more revenue with high patient satisfaction.

PROPRIETARY TECHNOLOGY
Our proprietary digital patient engagement technology aligns with and augments your current digital strategy by providing features that enhance the patient payment experience. With capabilities like mobile payment options and an integrated patient portal, you can deliver a more convenient, seamless experience for your patients and grow your revenue stream.
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ENGAGEMENT INTELLIGENCE
With engagement intelligence gathered from over 1 billion patient interactions, Millennia leverages the power of artificial intelligence (AI) and real-time analytics to understand patient payment behaviors, drive continuous improvement, and deliver more revenue and better financial results to healthcare organizations.
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CONCIERGE SERVICES
For patients who need more personal assistance, our team of support specialists serves as an extension of your staff, offering patients guidance and education on their financial responsibilities and payment options. Our US-based agents are passionate about understanding your patients’ needs to give them the most personalized experience possible.
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Commitment to Security and Protection of PHI

We are committed to cybersecurity and the protection of your data as well as your patients’ Protected Health Information (PHI). Millennia’s Patient Payment Solution is driven by our proprietary platform which was designed to ensure the highest levels of IT Security.

  • By doing our work in the platform, Millennia’s solution reduces the need for us as a vendor to access our clients’ EMRs.
  • We have strict policies and controls around our hardware and processes to ensure that materials can’t be printed or saved to external devices.
  • Millennia does not transmit or store any PHI offshore and all access to our client’s EMRs is with domestic resources.
  • Millennia has received SOC 2 certification, demonstrating a framework of security controls.

Through our rigorous security policies, supported by a combination of people, processes, and technology, Millennia ensures cybersecurity and protection of your patients’ Protected Health Information (PHI).


Millennia’s EVP of Sales & Marketing, Kevin Hidenfelter, Featured on HFMA Podcast

How Demographics Impact Payment Preferences

Schedule Your Free Consultation With Millennia Today

From the pre-visit to the post-appointment experience, Millennia simplifies every stage of the revenue management cycle. We combine advanced technologies and features to streamline patient payments, boost efficiency and make your healthcare organization more profitable.

To learn more, request a free consultation with one of our experts today!

 

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