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PERFECTING PATIENT PAYMENT
Patient balances continue to increase each year, putting more pressure on healthcare providers to improve their patient collection processes and strategies. Existing revenue cycle processes are payer-centric, designed to submit claims and optimize revenue from insurance. Millennia’s solution is different.
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Perfecting patient payment for more than 1,800 healthcare facilities
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Patient financial responsibility for healthcare expenses is rising, while collection of patient revenue is declining. To help providers manage the patient side of the revenue cycle, Millennia has developed a unified, patient-centric solution.
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The Millennia Patient Payment Solution offers a patient-centric set of technologies, engagement intelligence, and concierge services, that drive more revenue with high patient satisfaction.
Our proprietary digital patient engagement technology aligns with and augments your current digital strategy by providing features that enhance the patient payment experience. With capabilities like mobile payment options and an integrated patient portal, you can deliver a more convenient, seamless experience for your patients and grow your revenue stream.
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With engagement intelligence gathered from over 1 billion patient interactions, Millennia leverages the power of artificial intelligence (AI) and real-time analytics to understand patient payment behaviors, drive continuous improvement, and deliver more revenue and better financial results to healthcare organizations.
For patients who need more personal assistance, our team of support specialists serves as an extension of your staff, offering patients guidance and education on their financial responsibilities and payment options. Our US-based agents are passionate about understanding your patients’ needs to give them the most personalized experience possible.
We are committed to cybersecurity and the protection of your data as well as your patients’ Protected Health Information (PHI). Millennia’s Patient Payment Solution is driven by our proprietary platform which was designed to ensure the highest levels of IT Security.
Through our rigorous security policies, supported by a combination of people, processes, and technology, Millennia ensures cybersecurity and protection of your patients’ Protected Health Information (PHI).
Of all the vendors we used, no other comes closer to mimicking our cutler or treating our patients the way our doctors expect them to be treated than Millennia.”
Talk about great customer service! I had a quick question about the bill I received, so I went to the website listed on the statement and started a chat. My question was answered quickly, and I was then able to pay online. You guys are awesome!”
From the pre-visit to the final payment, Millennia simplifies every stage of the revenue management cycle. We combine advanced technologies and features to streamline patient payments, boost efficiency and make your healthcare organization more profitable.
To learn more, request a free consultation with one of our experts today!
