Millennia Blog Subscribe to Our Blog The latest news, articles, and resources, sent to your inbox. Email Address Subscribe to Blog How to Manage an Increased Volume of Medical Billing Inquiries Millennia April 26, 2023 Having a strategy for billing and collections procedures in a medical practice is crucial. The right strategies maintain steady revenue cycles and help patients stay engaged with their payments. However, various health care challenges can detract from billing efficiency. Errors result in more patient inquiries, which can be challenging to manage. You can use many strategies to enhance your billing processes and reduce patient inquiries. Read on to learn more about managing medical billing inquiries and how Millennia can help. Medical Billing Challenges That Practices Read More » How Self-Service Options Enhance Patient Experience Millennia March 28, 2023 Digital solutions continue to transform the healthcare industry. These tools boost efficiency, enhance patient experiences and improve access to care. Examples of transformative digital solutions include self-service patient options. These options give patients more control over many aspects of healthcare, from scheduling appointments to inputting feedback. How Do Patient Self-Service Options Work in Healthcare? Self-service options create more convenient and flexible experiences for patients. The digital solutions allow patients to manage appointments, prescriptions and communication with providers. Instead of waiting to manage these aspects in Read More » Millennia Opens Headquarters in Cary, North Carolina Millennia March 16, 2023 Millennia opens brand new headquarters in Cary, North Carolina CARY, NC, February 23, 2023 — Millennia (the “Company”), a leader in patient payment and patient engagement for hospitals, health systems, and medical groups, is excited to announce the grand opening of its new corporate headquarters in Cary, North Carolina, just outside of Research Triangle Park (RTP). Millennia’s Class A office space within the 170,000-square-foot building offers Millennia employees and their clients a modern and open space designed to optimize collaboration, develop new patient engagement technologies and Read More » Guide to Boosting Your Medical Practice’s Cash Flow Millennia January 26, 2023 Medical payment collection can be a sore point for many organizations that struggle to improve revenue and avoid late or missed payments while keeping patients happy and meeting their needs. Neglecting to implement a robust patient collection process can leave your medical practice’s finances in the red. In this post, we will discuss how to improve patient collections and increase cash flow in your healthcare facility. 8 Ways to Boost Your Medical Practice’sCash Flow If you’re wondering how a healthcare organization can improve cash flow, Read More » The Importance of Healthcare Cybersecurity Millennia January 12, 2023 Healthcare organizations continually face security threats and data breaches from various digital avenues that can put patient safety, health and privacy at risk. These threats are becoming more prevalent with the rising reliance on technology, including smartphones, tablets, apps, digital medical records and smart medical equipment. Because so many day-to-day aspects of healthcare depend on software, it is critical that facilities know how common these attacks are and how their insecure systems may be contributing to the issue. We’ll analyze how to maintain healthcare cybersecurity as well Read More » Are Your Text Messages to Patients HIPAA Compliant? Millennia December 19, 2022 HIPAA-compliant texting is a complicated topic in healthcare. On one hand, texting patients without their consent or mishandling personal medical information can lead to consequences for you and your healthcare facility. Without the right security and access control in place, an employee’s honest mistake can turn into a severe penalty. On the other hand, there are ways to implement convenient text messaging solutions that align with HIPAA regulations and keep you compliant. By using a unified healthcare platform that helps you stay compliant with HIPAA, Read More » 5 Ways Your Practice Can Benefit From Offering Digital Payments Millennia December 5, 2022 By implementing an inclusive solution for all your patient’s non-clinical needs, you can boost their satisfaction and engagement to help drive revenue for your facility. Today, healthcare organizations can stay on top of the latest digital trends by providing multiple ways for patients to interact and engage with them, especially when it’s time to pay copays or bills. A unified patient solution can make your most essential processes — including receiving payments — much more efficient, from pre-arrival to post-visit. Below, we’ll review the advantages Read More » How to Enhance Patient Experience With Healthcare Technology Millennia November 28, 2022 Positive patient encounters can improve retention rates and boost your facility’s success overall. One notable way to improve patient experience is with healthcare technology. These digital solutions can transform existing processes, allowing for more efficiency and accessibility. Learn more about the benefits of healthcare technology and how it can help improve your patient experience. The Importance of Patient Experience in Healthcare Delivering a positive patient experience should be a central goal for all healthcare facilities. And this experience goes beyond clinical care — it consists Read More » The Benefits of Card on File Payments for Healthcare Patients and Providers Millennia November 14, 2022 Managing payments is crucial for both providers and patients. Patients are responsible for keeping track of expenses and meeting deadlines for services. Healthcare providers use a wide range of payment methods to allow patients to stay on track and successfully pay for their treatment and services. One way to streamline payment procedures is with card on file payments. These systems can store a patient’s payment information so providers can use the details again later. A credit card on file policy for medical offices can increase efficiency Read More » How to Improve Culture in Your Healthcare Organization With Millennia Millennia October 31, 2022 Your healthcare organization’s culture impacts how you approach your work and patient interactions. This shared collection of beliefs and practices can influence patient and employee well-being. By creating a positive environment, you can boost patient satisfaction and earn more revenue over time. Learn how to improve organizational culture and how Millennia can help. What Is Organizational Culture and Why Does It Matter? Organizational culture is the shared collection of beliefs, values and behaviors that define an organization. For healthcare organizations, the culture impacts the way Read More » Page1 Page2 Page3 Page4 Page5 Subscribe to Our Blog The latest news, articles, and resources, sent to your inbox. First Name Last Name Email Address Subscribe to Blog Categories Company Updates (15) Efficiency Tips (4) Healthcare Technology (12) Industry Insights (10) Patient Engagement (5) Patient Payments (13) Success Stories (4)
How to Manage an Increased Volume of Medical Billing Inquiries Millennia April 26, 2023 Having a strategy for billing and collections procedures in a medical practice is crucial. The right strategies maintain steady revenue cycles and help patients stay engaged with their payments. However, various health care challenges can detract from billing efficiency. Errors result in more patient inquiries, which can be challenging to manage. You can use many strategies to enhance your billing processes and reduce patient inquiries. Read on to learn more about managing medical billing inquiries and how Millennia can help. Medical Billing Challenges That Practices Read More »
How Self-Service Options Enhance Patient Experience Millennia March 28, 2023 Digital solutions continue to transform the healthcare industry. These tools boost efficiency, enhance patient experiences and improve access to care. Examples of transformative digital solutions include self-service patient options. These options give patients more control over many aspects of healthcare, from scheduling appointments to inputting feedback. How Do Patient Self-Service Options Work in Healthcare? Self-service options create more convenient and flexible experiences for patients. The digital solutions allow patients to manage appointments, prescriptions and communication with providers. Instead of waiting to manage these aspects in Read More »
Millennia Opens Headquarters in Cary, North Carolina Millennia March 16, 2023 Millennia opens brand new headquarters in Cary, North Carolina CARY, NC, February 23, 2023 — Millennia (the “Company”), a leader in patient payment and patient engagement for hospitals, health systems, and medical groups, is excited to announce the grand opening of its new corporate headquarters in Cary, North Carolina, just outside of Research Triangle Park (RTP). Millennia’s Class A office space within the 170,000-square-foot building offers Millennia employees and their clients a modern and open space designed to optimize collaboration, develop new patient engagement technologies and Read More »
Guide to Boosting Your Medical Practice’s Cash Flow Millennia January 26, 2023 Medical payment collection can be a sore point for many organizations that struggle to improve revenue and avoid late or missed payments while keeping patients happy and meeting their needs. Neglecting to implement a robust patient collection process can leave your medical practice’s finances in the red. In this post, we will discuss how to improve patient collections and increase cash flow in your healthcare facility. 8 Ways to Boost Your Medical Practice’sCash Flow If you’re wondering how a healthcare organization can improve cash flow, Read More »
The Importance of Healthcare Cybersecurity Millennia January 12, 2023 Healthcare organizations continually face security threats and data breaches from various digital avenues that can put patient safety, health and privacy at risk. These threats are becoming more prevalent with the rising reliance on technology, including smartphones, tablets, apps, digital medical records and smart medical equipment. Because so many day-to-day aspects of healthcare depend on software, it is critical that facilities know how common these attacks are and how their insecure systems may be contributing to the issue. We’ll analyze how to maintain healthcare cybersecurity as well Read More »
Are Your Text Messages to Patients HIPAA Compliant? Millennia December 19, 2022 HIPAA-compliant texting is a complicated topic in healthcare. On one hand, texting patients without their consent or mishandling personal medical information can lead to consequences for you and your healthcare facility. Without the right security and access control in place, an employee’s honest mistake can turn into a severe penalty. On the other hand, there are ways to implement convenient text messaging solutions that align with HIPAA regulations and keep you compliant. By using a unified healthcare platform that helps you stay compliant with HIPAA, Read More »
5 Ways Your Practice Can Benefit From Offering Digital Payments Millennia December 5, 2022 By implementing an inclusive solution for all your patient’s non-clinical needs, you can boost their satisfaction and engagement to help drive revenue for your facility. Today, healthcare organizations can stay on top of the latest digital trends by providing multiple ways for patients to interact and engage with them, especially when it’s time to pay copays or bills. A unified patient solution can make your most essential processes — including receiving payments — much more efficient, from pre-arrival to post-visit. Below, we’ll review the advantages Read More »
How to Enhance Patient Experience With Healthcare Technology Millennia November 28, 2022 Positive patient encounters can improve retention rates and boost your facility’s success overall. One notable way to improve patient experience is with healthcare technology. These digital solutions can transform existing processes, allowing for more efficiency and accessibility. Learn more about the benefits of healthcare technology and how it can help improve your patient experience. The Importance of Patient Experience in Healthcare Delivering a positive patient experience should be a central goal for all healthcare facilities. And this experience goes beyond clinical care — it consists Read More »
The Benefits of Card on File Payments for Healthcare Patients and Providers Millennia November 14, 2022 Managing payments is crucial for both providers and patients. Patients are responsible for keeping track of expenses and meeting deadlines for services. Healthcare providers use a wide range of payment methods to allow patients to stay on track and successfully pay for their treatment and services. One way to streamline payment procedures is with card on file payments. These systems can store a patient’s payment information so providers can use the details again later. A credit card on file policy for medical offices can increase efficiency Read More »
How to Improve Culture in Your Healthcare Organization With Millennia Millennia October 31, 2022 Your healthcare organization’s culture impacts how you approach your work and patient interactions. This shared collection of beliefs and practices can influence patient and employee well-being. By creating a positive environment, you can boost patient satisfaction and earn more revenue over time. Learn how to improve organizational culture and how Millennia can help. What Is Organizational Culture and Why Does It Matter? Organizational culture is the shared collection of beliefs, values and behaviors that define an organization. For healthcare organizations, the culture impacts the way Read More »
